---
title: "Bertazzoni French door ice maker showing EO"
description: "What EO means on Bertazzoni French door ice makers, what to check before booking, and when it is not a failure at all."
url: "https://icemakerrepair.center/error-codes/bertazzoni-eo/"
---

# Bertazzoni French door ice maker showing EO

On the 36-inch Bertazzoni French door models, EO is the display's report that the ice maker itself has a problem.

## What EO actually means.

On the 36-inch Bertazzoni French door models, EO is the display's report that the ice maker itself has a problem. The rest of the unit keeps cooling and freezing, but ice production may stop until the ice maker is checked.

Bertazzoni ice maker display

What to do when EO shows on the ice maker

### Kind of code Ice making and harvest

The ice maker froze a batch and could not release it, or the harvest never started: the ejector arm or the twisting tray stalled, the mold heater did not loosen the cubes, or the arm that senses a full bin reported the wrong thing. Ice jammed against the arm and a bin pushed in crooked are cleared first; a motor module or a whole ice maker assembly comes after.

### Usually leads to Ice maker assembly replacement

A new ice maker module fitted in the freezer compartment or the door compartment, after the water, the temperature and the bin sensor have been proved good, so the new part is not blamed for an old problem.

### Shows up as No Ice Coming From the Ice Maker

The mold sits empty or holds one frozen batch that never drops, the bin stays bare for days, and the dispenser gives water as usual: an ice maker not making ice while the rest of the appliance carries on normally.

### Make Bertazzoni

Bertazzoni ice makers repaired in the home, starting from the model label and the water that feeds the unit.

### Source Bertazzoni RFD36FZNX / RFD36FZNW user and installation manual (us.bertazzoni.com PDF)

Printed in the use manual for the RFD36FZNX and RFD36FZNW French door models. Bertazzoni's columns and bottom-mount units use other displays and do not list EO.

## Before you book, in this order.

Each step comes from Bertazzoni's own guidance for EO on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Open the freezer drawer and make sure the ice box is seated and the cubes under the ice maker are not frozen into one lump.

02

Confirm the ice making icon is lit, the water shutoff behind the unit is open and the supply line has no kinks.

03

Keep food where it is, since cooling is not affected, and book a visit if EO stays on the display.

### Still there?

It usually turns into [ice maker assembly replacement](https://icemakerrepair.center/services/ice-maker-assembly-replacement/). Book with the code and the model number.

### What not to do

EO does not say the freezer is warm or that the compressor has stopped. Bertazzoni's table keeps it separate from the temperature sensor and communication codes, and the unit goes on cooling with it showing.

## What you may notice with it.

The ice maker problems EO tends to arrive with. Answer these at the ice maker before anyone is booked.

[All problems](https://icemakerrepair.center/problems/)

Before you call

### [No Ice Coming From the Ice Maker](https://icemakerrepair.center/problems/ice-maker-not-making-ice/)

[All 7 causes, cheapest first](https://icemakerrepair.center/problems/ice-maker-not-making-ice/)

It also comes with

- [**Ice Clumped or Frozen in the Bin**](https://icemakerrepair.center/problems/ice-clumped-or-frozen-in-bin/)
- [**Ice Maker Error Code**](https://icemakerrepair.center/problems/ice-maker-error-code/)

Problem

### No Ice Coming From the Ice Maker

7 causes, cheapest first

Where EO usually leads

## Ice maker assembly replacement.

**Ice maker module, mold or twisting tray · moderate.**

Book a visit [What the job involves](https://icemakerrepair.center/services/ice-maker-assembly-replacement/)

## Bertazzoni ice makers.

Bertazzoni ice makers repaired in the home, starting from the model label and the water that feeds the unit.

[Bertazzoni ice maker repair](https://icemakerrepair.center/brands/bertazzoni/)

More Bertazzoni codes

[EE](https://icemakerrepair.center/error-codes/bertazzoni-ee/) [Water filter symbol](https://icemakerrepair.center/error-codes/bertazzoni-water-filter-symbol/) [Ice Off icon](https://icemakerrepair.center/error-codes/bertazzoni-ice-off-icon/)

Ice making and harvest on other makes

[Café CI](https://icemakerrepair.center/error-codes/cafe-ci/) [GE Profile CI](https://icemakerrepair.center/error-codes/ge-profile-ci/) [GE CI](https://icemakerrepair.center/error-codes/ge-ci/) [Kenmore Er It](https://icemakerrepair.center/error-codes/kenmore-er-it/) [LG It](https://icemakerrepair.center/error-codes/lg-it/) [Monogram CI](https://icemakerrepair.center/error-codes/monogram-ci/) [Samsung 39E](https://icemakerrepair.center/error-codes/samsung-39e/) [Sub-Zero ICE flashing blue](https://icemakerrepair.center/error-codes/sub-zero-ice-flashing-blue/)

[All 21 codes of this kind](https://icemakerrepair.center/error-codes/#family-harvest)

Bertazzoni builds this

### Freezer ice maker

The ice maker that sits inside the freezer compartment itself, a tray that twists or a mold with a heater and an ejector, dropping cubes into a bin or drawer you open by hand, with no dispenser on the door.

## In Bertazzoni's own words

> EO Ice maker fault

[Bertazzoni RFD36FZNX / RFD36FZNW user and installation manual (us.bertazzoni.com PDF)](https://us.bertazzoni.com/downloads/14300/11900/libr.UIM_RFD36FZNX-RFD36FZNW.pdf) [Bertazzoni RFD36FZNX / RFD36FZNW user and installation manual (us.bertazzoni.com PDF)](https://us.bertazzoni.com/downloads/14300/11900/libr.UIM_RFD36FZNX-RFD36FZNW.pdf) [Bertazzoni RFD36FZNX / RFD36FZNW user and installation manual (us.bertazzoni.com PDF)](https://us.bertazzoni.com/downloads/14300/11900/libr.UIM_RFD36FZNX-RFD36FZNW.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Printed in the use manual for the RFD36FZNX and RFD36FZNW French door models. Bertazzoni's columns and bottom-mount units use other displays and do not list EO.

## Bertazzoni EO ice maker repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://icemakerrepair.center/locations/)

[Tampa Bay](https://icemakerrepair.center/locations/tampa-bay/) FL · 31 areas

- [Hyde Park](https://icemakerrepair.center/locations/tampa-bay/hyde-park/)
- [Davis Islands](https://icemakerrepair.center/locations/tampa-bay/davis-islands/)
- [Palma Ceia](https://icemakerrepair.center/locations/tampa-bay/palma-ceia/)
- [Westchase](https://icemakerrepair.center/locations/tampa-bay/westchase/)
- [Carrollwood](https://icemakerrepair.center/locations/tampa-bay/carrollwood/)
- [Belleair](https://icemakerrepair.center/locations/tampa-bay/belleair/)
- [St. Pete Beach](https://icemakerrepair.center/locations/tampa-bay/st-pete-beach/)
- [Palm Harbor](https://icemakerrepair.center/locations/tampa-bay/palm-harbor/)

[Orlando](https://icemakerrepair.center/locations/orlando/) FL · 30 areas

- [Winter Park](https://icemakerrepair.center/locations/orlando/winter-park/)
- [Windermere](https://icemakerrepair.center/locations/orlando/windermere/)
- [Dr. Phillips](https://icemakerrepair.center/locations/orlando/dr-phillips/)
- [Bay Hill](https://icemakerrepair.center/locations/orlando/bay-hill/)
- [Lake Nona](https://icemakerrepair.center/locations/orlando/lake-nona/)
- [Heathrow](https://icemakerrepair.center/locations/orlando/heathrow/)
- [Celebration](https://icemakerrepair.center/locations/orlando/celebration/)

[Miami / South Florida](https://icemakerrepair.center/locations/south-florida/) FL · 47 areas

- [Brickell](https://icemakerrepair.center/locations/south-florida/brickell/)
- [Coconut Grove](https://icemakerrepair.center/locations/south-florida/coconut-grove/)
- [Coral Gables](https://icemakerrepair.center/locations/south-florida/coral-gables/)
- [Pinecrest](https://icemakerrepair.center/locations/south-florida/pinecrest/)
- [Key Biscayne](https://icemakerrepair.center/locations/south-florida/key-biscayne/)
- [Aventura](https://icemakerrepair.center/locations/south-florida/aventura/)
- [Sunny Isles Beach](https://icemakerrepair.center/locations/south-florida/sunny-isles-beach/)
- [Bal Harbour](https://icemakerrepair.center/locations/south-florida/bal-harbour/)
- [Miami Beach](https://icemakerrepair.center/locations/south-florida/miami-beach/)
- [Golden Beach](https://icemakerrepair.center/locations/south-florida/golden-beach/)
- [Weston](https://icemakerrepair.center/locations/south-florida/weston/)
- [Boca Raton](https://icemakerrepair.center/locations/south-florida/boca-raton/)
- [Palm Beach](https://icemakerrepair.center/locations/south-florida/palm-beach/)

[New York Metro](https://icemakerrepair.center/locations/new-york/) NY · 75 areas

- [Upper East Side](https://icemakerrepair.center/locations/new-york/upper-east-side/)
- [Upper West Side](https://icemakerrepair.center/locations/new-york/upper-west-side/)
- [Tribeca](https://icemakerrepair.center/locations/new-york/tribeca/)
- [SoHo](https://icemakerrepair.center/locations/new-york/soho/)
- [Greenwich Village](https://icemakerrepair.center/locations/new-york/greenwich-village/)
- [Battery Park City](https://icemakerrepair.center/locations/new-york/battery-park-city/)
- [Brooklyn Heights](https://icemakerrepair.center/locations/new-york/brooklyn-heights/)
- [Park Slope](https://icemakerrepair.center/locations/new-york/park-slope/)
- [DUMBO](https://icemakerrepair.center/locations/new-york/dumbo/)
- [Forest Hills](https://icemakerrepair.center/locations/new-york/forest-hills/)
- [Great Neck](https://icemakerrepair.center/locations/new-york/great-neck/)
- [Southampton](https://icemakerrepair.center/locations/new-york/southampton/)
- [Scarsdale](https://icemakerrepair.center/locations/new-york/scarsdale/)

[Houston](https://icemakerrepair.center/locations/houston/) TX · 36 areas

- [River Oaks](https://icemakerrepair.center/locations/houston/river-oaks/)
- [Memorial](https://icemakerrepair.center/locations/houston/memorial/)
- [Tanglewood](https://icemakerrepair.center/locations/houston/tanglewood/)
- [Greater Heights](https://icemakerrepair.center/locations/houston/greater-heights/)
- [Kingwood](https://icemakerrepair.center/locations/houston/kingwood/)
- [Bellaire](https://icemakerrepair.center/locations/houston/bellaire/)
- [Bunker Hill Village](https://icemakerrepair.center/locations/houston/bunker-hill-village/)
- [Piney Point Village](https://icemakerrepair.center/locations/houston/piney-point-village/)
- [Hunters Creek Village](https://icemakerrepair.center/locations/houston/hunters-creek-village/)
- [Sugar Land](https://icemakerrepair.center/locations/houston/sugar-land/)
- [Cinco Ranch](https://icemakerrepair.center/locations/houston/cinco-ranch/)
- [The Woodlands](https://icemakerrepair.center/locations/houston/the-woodlands/)
- [West University](https://icemakerrepair.center/locations/houston/west-university/)

[Chicago](https://icemakerrepair.center/locations/chicagoland/) IL · 50 areas

- [Lincoln Park](https://icemakerrepair.center/locations/chicagoland/lincoln-park/)
- [Near North Side](https://icemakerrepair.center/locations/chicagoland/near-north-side/)
- [West Loop / Near West Side](https://icemakerrepair.center/locations/chicagoland/west-loop-near-west-side/)
- [Wilmette](https://icemakerrepair.center/locations/chicagoland/wilmette/)
- [Winnetka](https://icemakerrepair.center/locations/chicagoland/winnetka/)
- [Glencoe](https://icemakerrepair.center/locations/chicagoland/glencoe/)
- [River Forest](https://icemakerrepair.center/locations/chicagoland/river-forest/)
- [Oak Park](https://icemakerrepair.center/locations/chicagoland/oak-park/)
- [Hinsdale](https://icemakerrepair.center/locations/chicagoland/hinsdale/)
- [Lake Forest](https://icemakerrepair.center/locations/chicagoland/lake-forest/)
- [Highland Park](https://icemakerrepair.center/locations/chicagoland/highland-park/)
- [Gold Coast](https://icemakerrepair.center/locations/chicagoland/gold-coast/)
- [Lakeview](https://icemakerrepair.center/locations/chicagoland/lakeview/)

[Los Angeles](https://icemakerrepair.center/locations/los-angeles/) CA · 95 areas

- [Beverly Hills](https://icemakerrepair.center/locations/los-angeles/beverly-hills/)
- [Bel Air](https://icemakerrepair.center/locations/los-angeles/bel-air/)
- [Holmby Hills](https://icemakerrepair.center/locations/los-angeles/holmby-hills/)
- [Brentwood](https://icemakerrepair.center/locations/los-angeles/brentwood/)
- [Pacific Palisades](https://icemakerrepair.center/locations/los-angeles/pacific-palisades/)
- [Santa Monica](https://icemakerrepair.center/locations/los-angeles/santa-monica/)
- [Hancock Park](https://icemakerrepair.center/locations/los-angeles/hancock-park/)
- [Studio City](https://icemakerrepair.center/locations/los-angeles/studio-city/)
- [Calabasas](https://icemakerrepair.center/locations/los-angeles/calabasas/)
- [Manhattan Beach](https://icemakerrepair.center/locations/los-angeles/manhattan-beach/)
- [Palos Verdes Estates](https://icemakerrepair.center/locations/los-angeles/palos-verdes-estates/)
- [Pasadena](https://icemakerrepair.center/locations/los-angeles/pasadena/)
- [San Marino](https://icemakerrepair.center/locations/los-angeles/san-marino/)
- [Malibu](https://icemakerrepair.center/locations/los-angeles/malibu/)

[San Diego](https://icemakerrepair.center/locations/san-diego/) CA · 31 areas

- [La Jolla](https://icemakerrepair.center/locations/san-diego/la-jolla/)
- [Carmel Valley](https://icemakerrepair.center/locations/san-diego/carmel-valley/)
- [Point Loma](https://icemakerrepair.center/locations/san-diego/point-loma/)
- [Del Mar](https://icemakerrepair.center/locations/san-diego/del-mar/)
- [Rancho Santa Fe](https://icemakerrepair.center/locations/san-diego/rancho-santa-fe/)
- [Coronado](https://icemakerrepair.center/locations/san-diego/coronado/)
- [Encinitas](https://icemakerrepair.center/locations/san-diego/encinitas/)
- [Solana Beach](https://icemakerrepair.center/locations/san-diego/solana-beach/)

[San Francisco Bay Area](https://icemakerrepair.center/locations/bay-area/) CA · 74 areas

- [Pacific Heights](https://icemakerrepair.center/locations/bay-area/pacific-heights/)
- [Presidio Heights](https://icemakerrepair.center/locations/bay-area/presidio-heights/)
- [Russian Hill](https://icemakerrepair.center/locations/bay-area/russian-hill/)
- [Noe Valley](https://icemakerrepair.center/locations/bay-area/noe-valley/)
- [Sea Cliff](https://icemakerrepair.center/locations/bay-area/sea-cliff/)
- [Hillsborough](https://icemakerrepair.center/locations/bay-area/hillsborough/)
- [Atherton](https://icemakerrepair.center/locations/bay-area/atherton/)
- [Woodside](https://icemakerrepair.center/locations/bay-area/woodside/)
- [Palo Alto](https://icemakerrepair.center/locations/bay-area/palo-alto/)
- [Los Altos Hills](https://icemakerrepair.center/locations/bay-area/los-altos-hills/)
- [Tiburon](https://icemakerrepair.center/locations/bay-area/tiburon/)
- [Piedmont](https://icemakerrepair.center/locations/bay-area/piedmont/)
- [Marina](https://icemakerrepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about EO.

### Can I clear EO myself?

Open the freezer drawer and make sure the ice box is seated and the cubes under the ice maker are not frozen into one lump. If it comes back, it needs a visit.

### Is it safe to keep using my Bertazzoni French door model while EO is showing?

Yes for food: Bertazzoni says the unit still cools and freezes with this code. Only the ice maker is in question, so expect little or no new ice until it is repaired.

### Can a lump of frozen cubes bring up EO on a Bertazzoni ice maker?

The manual does not tie EO to the ice box, but cubes fused under the ice maker can stall it, so clearing and emptying the box is a sensible first step. If EO stays after that, the ice maker needs testing.

### Does EO on a Bertazzoni RFD36 mean the whole ice maker must be replaced?

Not always. EO says the control has flagged the ice maker, and the cause may be the assembly, its motor, the water it receives or the wiring to it. A technician tests those before choosing a part.

---

**[Read on the site: Bertazzoni French door ice maker showing EO](https://icemakerrepair.center/error-codes/bertazzoni-eo/)**

**[Book a visit with IceMakerRepair.center](https://icemakerrepair.center/schedule/)**
