--- title: "KitchenAid built-in side-by-side showing HOL" description: "What HOL means on KitchenAid built-in side-by-sides, what to check before booking, and when it is not a failure at all." url: "https://icemakerrepair.center/error-codes/kitchenaid-hol/" --- # KitchenAid built-in side-by-side showing HOL On KitchenAid built-in side-by-side models, HOL on the dispenser display means Holiday Mode. ## What HOL actually means. On KitchenAid built-in side-by-side models, HOL on the dispenser display means Holiday Mode. The dispenser levers are disabled, the dispenser lights go off, and the ring around LOCKOUT blinks. KitchenAid ice maker display What to do when HOL shows on the ice maker ### Kind of code Mode, not a failure Something the ice maker was switched into, often without anyone noticing, rather than something that broke: ice turned off from the panel or by the wire arm lifted while reaching into the bin, a control lock, a Sabbath setting, a cleaning cycle still running, a reminder that the water filter is due. No part has worn out, and the ice maker's own buttons or arm put it right. ### Usually leads to No repair Press and hold ICE, LIGHT and LOCKOUT together for 3 seconds to turn Holiday Mode off. ### Shows up as Ice Dispenser Not Working The ice dispenser not working means you press the paddle and nothing comes, or the motor hums without ice, or only a few chips fall while the bin behind the door is full. ### Make KitchenAid KitchenAid ice maker service for the door, the freezer drawer and the water supply that feeds them. ### Source KitchenAid built-in side-by-side owner's manual W11310952A (Wayback copy, Feb 2022) KitchenAid built-in side-by-side models (owner's manual W11310952A). ## Before you book, in this order. Each step comes from KitchenAid's own guidance for HOL on its ice makers. Follow it to the end: the last card says whether this is a visit. 01 Press and hold ICE, LIGHT and LOCKOUT together for 3 seconds to turn Holiday Mode off. 02 Try the ice dispenser again. 03 If ice still does not dispense, check the ice maker's wire shutoff arm is down. 04 If the levers still do nothing with Holiday Mode off, book a visit. ### Cleared? The ice maker is filling and dropping cubes again and no part was needed. If the same code returns during the next harvest, or water shows up on the floor again, book it as a new problem. ### What not to do HOL is not a dispenser failure. It is a setting that blocks the levers until it is switched off. ## What you may notice with it. The ice maker problems HOL tends to arrive with. Answer these at the ice maker before anyone is booked. [All problems](https://icemakerrepair.center/problems/) Before you call ### [Ice Dispenser Not Working](https://icemakerrepair.center/problems/ice-dispenser-not-working/) [All 6 causes, cheapest first](https://icemakerrepair.center/problems/ice-dispenser-not-working/) It also comes with - [**Ice Maker Error Code**](https://icemakerrepair.center/problems/ice-maker-error-code/) Problem ### Ice Dispenser Not Working 6 causes, cheapest first No repair indicated ## Nothing to repair. Something the ice maker was switched into, often without anyone noticing, rather than something that broke: ice turned off from the panel or by the wire arm lifted while reaching into the bin, a control lock, a Sabbath setting, a cleaning cycle still running, a reminder that the water filter is due. No part has worn out, and the ice maker's own buttons or arm put it right. [How to read what your ice maker is telling you](https://icemakerrepair.center/problems/ice-maker-error-code/) ## KitchenAid ice makers. KitchenAid ice maker service for the door, the freezer drawer and the water supply that feeds them. [KitchenAid ice maker repair](https://icemakerrepair.center/brands/kitchenaid/) More KitchenAid codes [Clean light blinking](https://icemakerrepair.center/error-codes/kitchenaid-clean-light-blinking/) [Replace Filter light flashing](https://icemakerrepair.center/error-codes/kitchenaid-replace-filter-light-flashing/) [Service light](https://icemakerrepair.center/error-codes/kitchenaid-service-light/) [REPLACE FILTER / HOLD BUTTON TO RESET](https://icemakerrepair.center/error-codes/kitchenaid-replace-filter-hold-button-to-reset/) [H2O light](https://icemakerrepair.center/error-codes/kitchenaid-h2o-light/) Mode, not a failure on other makes [Bertazzoni Water filter symbol](https://icemakerrepair.center/error-codes/bertazzoni-water-filter-symbol/) [Café Time to Clean flashing](https://icemakerrepair.center/error-codes/cafe-time-to-clean-flashing/) [Dacor Filter indicator blinking red](https://icemakerrepair.center/error-codes/dacor-filter-indicator-blinking/) [Electrolux Replace Water Filter](https://icemakerrepair.center/error-codes/electrolux-replace-water-filter/) [Frigidaire Water Filter Status](https://icemakerrepair.center/error-codes/frigidaire-water-filter-status/) [Fulgor Milano Replace filter](https://icemakerrepair.center/error-codes/fulgor-milano-replace-filter/) [GE Profile Yellow front button](https://icemakerrepair.center/error-codes/ge-profile-yellow-front-button/) [GE Time to Clean light](https://icemakerrepair.center/error-codes/ge-time-to-clean-light/) [All 38 codes of this kind](https://icemakerrepair.center/error-codes/#family-mode) KitchenAid builds this ### Door ice maker The ice maker that feeds the dispenser on the outside of a door: tucked into an insulated box in the left door of a French door model, or at the top of the freezer side of a side-by-side, with a chute and an auger carrying cubes to your glass. KitchenAid builds this ### Freezer ice maker The ice maker that sits inside the freezer compartment itself, a tray that twists or a mold with a heater and an ejector, dropping cubes into a bin or drawer you open by hand, with no dispenser on the door. KitchenAid builds this ### Undercounter ice maker A built-in residential ice maker that lives under a kitchen, bar or basement counter, making clear cubes or chewable nugget ice on its own cooling system, with a water line in and a gravity drain or a small drain pump out. ## In KitchenAid's own words > the indicator light around the LOCKOUT button will blink and “HOL” will appear on the dispenser display. [KitchenAid built-in side-by-side owner's manual W11310952A (Wayback copy, Feb 2022)](https://web.archive.org/web/20220221163649/https://www.kitchenaid.com/content/dam/global/documents/201901/owners-manual-w11310952-revA.pdf) [KitchenAid built-in side-by-side owner's manual W11310952A (Wayback copy, Feb 2022)](https://web.archive.org/web/20220221163649/https://www.kitchenaid.com/content/dam/global/documents/201901/owners-manual-w11310952-revA.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. KitchenAid built-in side-by-side models (owner's manual W11310952A). ## KitchenAid HOL ice maker repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Press and hold ICE, LIGHT and LOCKOUT together for 3 seconds to turn Holiday Mode off. ### Why does my KitchenAid dispenser show HOL and give no ice? Holiday Mode is on and has disabled the levers. Holding ICE, LIGHT and LOCKOUT for three seconds turns it off. ### Does HOL turn off the ice maker on a KitchenAid built-in? The manual says the lights and ice maker stay off until Holiday Mode is turned off, if Max Cool was on first. ### How do I tell HOL from a jammed KitchenAid dispenser? With HOL the display shows the letters and the LOCKOUT ring blinks. A jam gives no such signal. --- **[Read on the site: KitchenAid built-in side-by-side showing HOL](https://icemakerrepair.center/error-codes/kitchenaid-hol/)** **[Book a visit with IceMakerRepair.center](https://icemakerrepair.center/schedule/)**