---
title: "Samsung 14E: a sensor on the door ice maker"
description: "What 14E means on Samsung 14E: a sensor on the door ice makers, what to check before booking, and when it is not a failure at all."
url: "https://icemakerrepair.center/error-codes/samsung-14e/"
---

# Samsung 14E: a sensor on the door ice maker

Samsung lists 14E as an ice maker sensor problem, separate from the freezer ice maker's 8E.

## What 14E actually means.

Samsung lists 14E as an ice maker sensor problem, separate from the freezer ice maker's 8E. The ice maker uses that reading to decide when to twist or dump the tray, so a bad reading usually leaves the tray full of frozen cubes that never drop.

Samsung ice maker display

What to do when 14E shows on the ice maker

### Kind of code Temperature sensors

The control lost track of how cold the ice mold or the ice compartment is, because a thermistor reads nonsense or its wire lost contact. Without that reading the ice maker cannot tell when a batch is frozen, so it stops or harvests at the wrong time. Frost packed around the sensor and a loose plug are checked before the sensor itself is changed.

### Usually leads to Ice maker control and sensor repair

The control board, the thermistors, the bin sensor and the wiring that decide when an ice maker fills, freezes and stops, tested and repaired when a light flashes, a code shows, a breaker trips or the ice never stops coming.

### Shows up as No Ice Coming From the Ice Maker

The mold sits empty or holds one frozen batch that never drops, the bin stays bare for days, and the dispenser gives water as usual: an ice maker not making ice while the rest of the appliance carries on normally.

### Make Samsung

Samsung ice maker repair, with the door ice maker, the dispenser and the water line in scope.

### Source Samsung error codes page

Samsung models with an in-door ice maker; Samsung's page gives no model list.

## Before you book, in this order.

Each step comes from Samsung's own guidance for 14E on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Look at the ice maker tray: full, frozen cubes that are not dropping fit this code.

02

Reset power at the breaker for a minute and watch whether 14E comes back.

03

If the code returns or no new ice is made within a day, book a visit.

### Still there?

It usually turns into [ice maker control and sensor repair](https://icemakerrepair.center/services/ice-maker-control-and-sensor-repair/). Book with the code and the model number.

### What not to do

14E is not a water supply problem, so a new filter or a longer valve opening will not clear it. It is also not about the freezer ice maker, which Samsung reports as 8E.

## What you may notice with it.

The ice maker problems 14E tends to arrive with. Answer these at the ice maker before anyone is booked.

[All problems](https://icemakerrepair.center/problems/)

Before you call

### [No Ice Coming From the Ice Maker](https://icemakerrepair.center/problems/ice-maker-not-making-ice/)

[All 7 causes, cheapest first](https://icemakerrepair.center/problems/ice-maker-not-making-ice/)

It also comes with

- [**Ice Clumped or Frozen in the Bin**](https://icemakerrepair.center/problems/ice-clumped-or-frozen-in-bin/)
- [**Ice Maker Error Code**](https://icemakerrepair.center/problems/ice-maker-error-code/)

Problem

### No Ice Coming From the Ice Maker

7 causes, cheapest first

Where 14E usually leads

## Ice maker control and sensor repair.

**Control board, thermistor or bin sensor · moderate to highest.**

Book a visit [What the job involves](https://icemakerrepair.center/services/ice-maker-control-and-sensor-repair/)

## Samsung ice makers.

Samsung ice maker repair, with the door ice maker, the dispenser and the water line in scope.

[Samsung ice maker repair](https://icemakerrepair.center/brands/samsung/)

More Samsung codes

[8E](https://icemakerrepair.center/error-codes/samsung-8e/) [33E](https://icemakerrepair.center/error-codes/samsung-33e/) [39E](https://icemakerrepair.center/error-codes/samsung-39e/) [40E](https://icemakerrepair.center/error-codes/samsung-40e/) [Ice Off blinking](https://icemakerrepair.center/error-codes/samsung-ice-off-blinking/) [76C](https://icemakerrepair.center/error-codes/samsung-76c/) [Several chimes after Test](https://icemakerrepair.center/error-codes/samsung-test-multiple-chimes/)

Temperature sensors on other makes

[Bertazzoni EE](https://icemakerrepair.center/error-codes/bertazzoni-ee/) [Kenmore Er IS](https://icemakerrepair.center/error-codes/kenmore-er-is/) [LG IS](https://icemakerrepair.center/error-codes/lg-is/) [True Residential E1](https://icemakerrepair.center/error-codes/true-e1/) [U-Line E1](https://icemakerrepair.center/error-codes/u-line-e1/) [Viking NO WATER and DRAIN lamps blinking](https://icemakerrepair.center/error-codes/viking-no-water-and-drain-lamps-blinking/)

[All 14 codes of this kind](https://icemakerrepair.center/error-codes/#family-sensor)

Samsung builds this

### Door ice maker

The ice maker that feeds the dispenser on the outside of a door: tucked into an insulated box in the left door of a French door model, or at the top of the freezer side of a side-by-side, with a chute and an auger carrying cubes to your glass.

Samsung builds this

### Freezer ice maker

The ice maker that sits inside the freezer compartment itself, a tray that twists or a mold with a heater and an ejector, dropping cubes into a bin or drawer you open by hand, with no dispenser on the door.

## In Samsung's own words

> Ice Maker Sensor Error

[Samsung error codes page](https://www.samsung.com/us/support/troubleshooting/TSG10007315/)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Samsung models with an in-door ice maker; Samsung's page gives no model list.

## Samsung 14E ice maker repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://icemakerrepair.center/locations/)

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For the heart of your home.

## Questions about 14E.

### Can I clear 14E myself?

Look at the ice maker tray: full, frozen cubes that are not dropping fit this code. If it comes back, it needs a visit.

### Why is my Samsung ice tray full of frozen cubes with 14E on the display?

The ice maker relies on its sensor to know the cubes are ready. With 14E showing it cannot confirm that, so it holds the frozen batch in the tray instead of harvesting.

### How is Samsung 14E different from 8E?

Samsung names 8E for the freezer ice maker's sensor and 14E for the ice maker sensor without that label. On models with an in-door ice maker, 14E is the one to expect.

### Will defrosting clear 14E on a Samsung?

A power reset is worth trying, but Samsung describes 14E as a sensor problem rather than a frost problem. If it returns, the sensor or its connector needs testing.

---

**[Read on the site: Samsung 14E: a sensor on the door ice maker](https://icemakerrepair.center/error-codes/samsung-14e/)**

**[Book a visit with IceMakerRepair.center](https://icemakerrepair.center/schedule/)**
