---
title: "Samsung 39E or 39C: ice maker function"
description: "What 39E means on Samsung 39E or 39C: ice maker functions, what to check before booking, and when it is not a failure at all."
url: "https://icemakerrepair.center/error-codes/samsung-39e/"
---

# Samsung 39E or 39C: ice maker function

Samsung lists 39E, and 39C on some displays, as an Ice Maker Function problem.

## What 39E actually means.

Samsung lists 39E, and 39C on some displays, as an Ice Maker Function problem. The control has watched the ice maker try to work and found that the mechanism did not do its job, for example a tray that did not turn or a harvest that did not finish.

Samsung ice maker display · also shown as 39C

What to do when 39E shows on the ice maker

### Kind of code Ice making and harvest

The ice maker froze a batch and could not release it, or the harvest never started: the ejector arm or the twisting tray stalled, the mold heater did not loosen the cubes, or the arm that senses a full bin reported the wrong thing. Ice jammed against the arm and a bin pushed in crooked are cleared first; a motor module or a whole ice maker assembly comes after.

### Usually leads to Ice maker assembly replacement

A new ice maker module fitted in the freezer compartment or the door compartment, after the water, the temperature and the bin sensor have been proved good, so the new part is not blamed for an old problem.

### Shows up as No Ice Coming From the Ice Maker

The mold sits empty or holds one frozen batch that never drops, the bin stays bare for days, and the dispenser gives water as usual: an ice maker not making ice while the rest of the appliance carries on normally.

### Make Samsung

Samsung ice maker repair, with the door ice maker, the dispenser and the water line in scope.

### Source Samsung error codes page

Samsung models with an in-door or freezer ice maker; the page lists 39E and 39C together.

## Before you book, in this order.

Each step comes from Samsung's own guidance for 39E on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Take out the ice bucket and look for cubes jammed in the tray or stuck between the ice maker and the bucket.

02

Clear any jam with warm water, never a sharp tool, dry the area and put the bucket back fully.

03

Press the ice maker Test button once if your model has one, and book a visit if the code returns or the test chimes several times.

### Still there?

It usually turns into [ice maker assembly replacement](https://icemakerrepair.center/services/ice-maker-assembly-replacement/). Book with the code and the model number.

### What not to do

39E is not a code about water taste or the filter. It also does not mean the whole cooling system has stopped; the rest of the cabinet usually keeps working normally.

## What you may notice with it.

The ice maker problems 39E tends to arrive with. Answer these at the ice maker before anyone is booked.

[All problems](https://icemakerrepair.center/problems/)

Before you call

### [No Ice Coming From the Ice Maker](https://icemakerrepair.center/problems/ice-maker-not-making-ice/)

[All 7 causes, cheapest first](https://icemakerrepair.center/problems/ice-maker-not-making-ice/)

It also comes with

- [**Ice Clumped or Frozen in the Bin**](https://icemakerrepair.center/problems/ice-clumped-or-frozen-in-bin/)
- [**Ice Maker Error Code**](https://icemakerrepair.center/problems/ice-maker-error-code/)

Problem

### No Ice Coming From the Ice Maker

7 causes, cheapest first

Where 39E usually leads

## Ice maker assembly replacement.

**Ice maker module, mold or twisting tray · moderate.**

Book a visit [What the job involves](https://icemakerrepair.center/services/ice-maker-assembly-replacement/)

## Samsung ice makers.

Samsung ice maker repair, with the door ice maker, the dispenser and the water line in scope.

[Samsung ice maker repair](https://icemakerrepair.center/brands/samsung/)

More Samsung codes

[8E](https://icemakerrepair.center/error-codes/samsung-8e/) [14E](https://icemakerrepair.center/error-codes/samsung-14e/) [33E](https://icemakerrepair.center/error-codes/samsung-33e/) [40E](https://icemakerrepair.center/error-codes/samsung-40e/) [Ice Off blinking](https://icemakerrepair.center/error-codes/samsung-ice-off-blinking/) [76C](https://icemakerrepair.center/error-codes/samsung-76c/) [Several chimes after Test](https://icemakerrepair.center/error-codes/samsung-test-multiple-chimes/)

Ice making and harvest on other makes

[Bertazzoni EO](https://icemakerrepair.center/error-codes/bertazzoni-eo/) [Café CI](https://icemakerrepair.center/error-codes/cafe-ci/) [GE Profile CI](https://icemakerrepair.center/error-codes/ge-profile-ci/) [GE CI](https://icemakerrepair.center/error-codes/ge-ci/) [Kenmore Er It](https://icemakerrepair.center/error-codes/kenmore-er-it/) [LG It](https://icemakerrepair.center/error-codes/lg-it/) [Monogram CI](https://icemakerrepair.center/error-codes/monogram-ci/) [Sub-Zero ICE flashing blue](https://icemakerrepair.center/error-codes/sub-zero-ice-flashing-blue/)

[All 20 codes of this kind](https://icemakerrepair.center/error-codes/#family-harvest)

Samsung builds this

### Door ice maker

The ice maker that feeds the dispenser on the outside of a door: tucked into an insulated box in the left door of a French door model, or at the top of the freezer side of a side-by-side, with a chute and an auger carrying cubes to your glass.

Samsung builds this

### Freezer ice maker

The ice maker that sits inside the freezer compartment itself, a tray that twists or a mold with a heater and an ejector, dropping cubes into a bin or drawer you open by hand, with no dispenser on the door.

## In Samsung's own words

> Ice Maker Function Error

[Samsung error codes page](https://www.samsung.com/us/support/troubleshooting/TSG10007315/) [Samsung error codes page](https://www.samsung.com/us/support/troubleshooting/TSG10007315/)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Samsung models with an in-door or freezer ice maker; the page lists 39E and 39C together.

## Samsung 39E ice maker repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://icemakerrepair.center/locations/)

[Tampa Bay](https://icemakerrepair.center/locations/tampa-bay/) FL · 31 areas

- [Hyde Park](https://icemakerrepair.center/locations/tampa-bay/hyde-park/)
- [Davis Islands](https://icemakerrepair.center/locations/tampa-bay/davis-islands/)
- [Palma Ceia](https://icemakerrepair.center/locations/tampa-bay/palma-ceia/)
- [Westchase](https://icemakerrepair.center/locations/tampa-bay/westchase/)
- [Carrollwood](https://icemakerrepair.center/locations/tampa-bay/carrollwood/)
- [Belleair](https://icemakerrepair.center/locations/tampa-bay/belleair/)
- [St. Pete Beach](https://icemakerrepair.center/locations/tampa-bay/st-pete-beach/)
- [Palm Harbor](https://icemakerrepair.center/locations/tampa-bay/palm-harbor/)

[Orlando](https://icemakerrepair.center/locations/orlando/) FL · 30 areas

- [Winter Park](https://icemakerrepair.center/locations/orlando/winter-park/)
- [Windermere](https://icemakerrepair.center/locations/orlando/windermere/)
- [Dr. Phillips](https://icemakerrepair.center/locations/orlando/dr-phillips/)
- [Bay Hill](https://icemakerrepair.center/locations/orlando/bay-hill/)
- [Lake Nona](https://icemakerrepair.center/locations/orlando/lake-nona/)
- [Heathrow](https://icemakerrepair.center/locations/orlando/heathrow/)
- [Celebration](https://icemakerrepair.center/locations/orlando/celebration/)

[Miami / South Florida](https://icemakerrepair.center/locations/south-florida/) FL · 47 areas

- [Brickell](https://icemakerrepair.center/locations/south-florida/brickell/)
- [Coconut Grove](https://icemakerrepair.center/locations/south-florida/coconut-grove/)
- [Coral Gables](https://icemakerrepair.center/locations/south-florida/coral-gables/)
- [Pinecrest](https://icemakerrepair.center/locations/south-florida/pinecrest/)
- [Key Biscayne](https://icemakerrepair.center/locations/south-florida/key-biscayne/)
- [Aventura](https://icemakerrepair.center/locations/south-florida/aventura/)
- [Sunny Isles Beach](https://icemakerrepair.center/locations/south-florida/sunny-isles-beach/)
- [Bal Harbour](https://icemakerrepair.center/locations/south-florida/bal-harbour/)
- [Miami Beach](https://icemakerrepair.center/locations/south-florida/miami-beach/)
- [Golden Beach](https://icemakerrepair.center/locations/south-florida/golden-beach/)
- [Weston](https://icemakerrepair.center/locations/south-florida/weston/)
- [Boca Raton](https://icemakerrepair.center/locations/south-florida/boca-raton/)
- [Palm Beach](https://icemakerrepair.center/locations/south-florida/palm-beach/)

[New York Metro](https://icemakerrepair.center/locations/new-york/) NY · 75 areas

- [Upper East Side](https://icemakerrepair.center/locations/new-york/upper-east-side/)
- [Upper West Side](https://icemakerrepair.center/locations/new-york/upper-west-side/)
- [Tribeca](https://icemakerrepair.center/locations/new-york/tribeca/)
- [SoHo](https://icemakerrepair.center/locations/new-york/soho/)
- [Greenwich Village](https://icemakerrepair.center/locations/new-york/greenwich-village/)
- [Battery Park City](https://icemakerrepair.center/locations/new-york/battery-park-city/)
- [Brooklyn Heights](https://icemakerrepair.center/locations/new-york/brooklyn-heights/)
- [Park Slope](https://icemakerrepair.center/locations/new-york/park-slope/)
- [DUMBO](https://icemakerrepair.center/locations/new-york/dumbo/)
- [Forest Hills](https://icemakerrepair.center/locations/new-york/forest-hills/)
- [Great Neck](https://icemakerrepair.center/locations/new-york/great-neck/)
- [Southampton](https://icemakerrepair.center/locations/new-york/southampton/)
- [Scarsdale](https://icemakerrepair.center/locations/new-york/scarsdale/)

[Houston](https://icemakerrepair.center/locations/houston/) TX · 36 areas

- [River Oaks](https://icemakerrepair.center/locations/houston/river-oaks/)
- [Memorial](https://icemakerrepair.center/locations/houston/memorial/)
- [Tanglewood](https://icemakerrepair.center/locations/houston/tanglewood/)
- [Greater Heights](https://icemakerrepair.center/locations/houston/greater-heights/)
- [Kingwood](https://icemakerrepair.center/locations/houston/kingwood/)
- [Bellaire](https://icemakerrepair.center/locations/houston/bellaire/)
- [Bunker Hill Village](https://icemakerrepair.center/locations/houston/bunker-hill-village/)
- [Piney Point Village](https://icemakerrepair.center/locations/houston/piney-point-village/)
- [Hunters Creek Village](https://icemakerrepair.center/locations/houston/hunters-creek-village/)
- [Sugar Land](https://icemakerrepair.center/locations/houston/sugar-land/)
- [Cinco Ranch](https://icemakerrepair.center/locations/houston/cinco-ranch/)
- [The Woodlands](https://icemakerrepair.center/locations/houston/the-woodlands/)
- [West University](https://icemakerrepair.center/locations/houston/west-university/)

[Chicago](https://icemakerrepair.center/locations/chicagoland/) IL · 50 areas

- [Lincoln Park](https://icemakerrepair.center/locations/chicagoland/lincoln-park/)
- [Near North Side](https://icemakerrepair.center/locations/chicagoland/near-north-side/)
- [West Loop / Near West Side](https://icemakerrepair.center/locations/chicagoland/west-loop-near-west-side/)
- [Wilmette](https://icemakerrepair.center/locations/chicagoland/wilmette/)
- [Winnetka](https://icemakerrepair.center/locations/chicagoland/winnetka/)
- [Glencoe](https://icemakerrepair.center/locations/chicagoland/glencoe/)
- [River Forest](https://icemakerrepair.center/locations/chicagoland/river-forest/)
- [Oak Park](https://icemakerrepair.center/locations/chicagoland/oak-park/)
- [Hinsdale](https://icemakerrepair.center/locations/chicagoland/hinsdale/)
- [Lake Forest](https://icemakerrepair.center/locations/chicagoland/lake-forest/)
- [Highland Park](https://icemakerrepair.center/locations/chicagoland/highland-park/)
- [Gold Coast](https://icemakerrepair.center/locations/chicagoland/gold-coast/)
- [Lakeview](https://icemakerrepair.center/locations/chicagoland/lakeview/)

[Los Angeles](https://icemakerrepair.center/locations/los-angeles/) CA · 95 areas

- [Beverly Hills](https://icemakerrepair.center/locations/los-angeles/beverly-hills/)
- [Bel Air](https://icemakerrepair.center/locations/los-angeles/bel-air/)
- [Holmby Hills](https://icemakerrepair.center/locations/los-angeles/holmby-hills/)
- [Brentwood](https://icemakerrepair.center/locations/los-angeles/brentwood/)
- [Pacific Palisades](https://icemakerrepair.center/locations/los-angeles/pacific-palisades/)
- [Santa Monica](https://icemakerrepair.center/locations/los-angeles/santa-monica/)
- [Hancock Park](https://icemakerrepair.center/locations/los-angeles/hancock-park/)
- [Studio City](https://icemakerrepair.center/locations/los-angeles/studio-city/)
- [Calabasas](https://icemakerrepair.center/locations/los-angeles/calabasas/)
- [Manhattan Beach](https://icemakerrepair.center/locations/los-angeles/manhattan-beach/)
- [Palos Verdes Estates](https://icemakerrepair.center/locations/los-angeles/palos-verdes-estates/)
- [Pasadena](https://icemakerrepair.center/locations/los-angeles/pasadena/)
- [San Marino](https://icemakerrepair.center/locations/los-angeles/san-marino/)
- [Malibu](https://icemakerrepair.center/locations/los-angeles/malibu/)

[San Diego](https://icemakerrepair.center/locations/san-diego/) CA · 31 areas

- [La Jolla](https://icemakerrepair.center/locations/san-diego/la-jolla/)
- [Carmel Valley](https://icemakerrepair.center/locations/san-diego/carmel-valley/)
- [Point Loma](https://icemakerrepair.center/locations/san-diego/point-loma/)
- [Del Mar](https://icemakerrepair.center/locations/san-diego/del-mar/)
- [Rancho Santa Fe](https://icemakerrepair.center/locations/san-diego/rancho-santa-fe/)
- [Coronado](https://icemakerrepair.center/locations/san-diego/coronado/)
- [Encinitas](https://icemakerrepair.center/locations/san-diego/encinitas/)
- [Solana Beach](https://icemakerrepair.center/locations/san-diego/solana-beach/)

[San Francisco Bay Area](https://icemakerrepair.center/locations/bay-area/) CA · 74 areas

- [Pacific Heights](https://icemakerrepair.center/locations/bay-area/pacific-heights/)
- [Presidio Heights](https://icemakerrepair.center/locations/bay-area/presidio-heights/)
- [Russian Hill](https://icemakerrepair.center/locations/bay-area/russian-hill/)
- [Noe Valley](https://icemakerrepair.center/locations/bay-area/noe-valley/)
- [Sea Cliff](https://icemakerrepair.center/locations/bay-area/sea-cliff/)
- [Hillsborough](https://icemakerrepair.center/locations/bay-area/hillsborough/)
- [Atherton](https://icemakerrepair.center/locations/bay-area/atherton/)
- [Woodside](https://icemakerrepair.center/locations/bay-area/woodside/)
- [Palo Alto](https://icemakerrepair.center/locations/bay-area/palo-alto/)
- [Los Altos Hills](https://icemakerrepair.center/locations/bay-area/los-altos-hills/)
- [Tiburon](https://icemakerrepair.center/locations/bay-area/tiburon/)
- [Piedmont](https://icemakerrepair.center/locations/bay-area/piedmont/)
- [Marina](https://icemakerrepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about 39E.

### Can I clear 39E myself?

Take out the ice bucket and look for cubes jammed in the tray or stuck between the ice maker and the bucket. If it comes back, it needs a visit.

### Is 39C on a Samsung the same as 39E?

Samsung lists 39E and 39C together under the same Ice Maker Function meaning. The letter differs by model and display.

### Can a jam of ice cause 39E on a Samsung?

It can. If cubes jam the tray or the ice maker cannot complete its harvest, the function check fails; clearing the jam and resetting is the first step.

### What should happen when I press Test after a Samsung 39E?

Samsung counts one chime as a pass after the test. Several chimes mean the ice maker still has a problem, and it is time to book a visit.

---

**[Read on the site: Samsung 39E or 39C: ice maker function](https://icemakerrepair.center/error-codes/samsung-39e/)**

**[Book a visit with IceMakerRepair.center](https://icemakerrepair.center/schedule/)**
