---
title: "Sub-Zero 30 9 10: the dispenser auger circuit is open"
description: "What 30 9 10 means on Sub-Zero 30 9 10: the dispenser auger circuit is opens, what to check before booking, and when it is not a failure at all."
url: "https://icemakerrepair.center/error-codes/sub-zero-30-9-10/"
---

# Sub-Zero 30 9 10: the dispenser auger circuit is open

On Classic (BI) built-in models with a dispenser, 30 9 10 means the control found the dispenser auger circuit open.

## What 30 9 10 actually means.

On Classic (BI) built-in models with a dispenser, 30 9 10 means the control found the dispenser auger circuit open. With the auger motor out of the circuit, ice stays in the bin and nothing comes down the chute.

Sub-Zero ice maker display · also shown as 30-9-10, 30910

What to do when 30 9 10 shows on the ice maker

### Kind of code Dispenser and auger

The dispenser was asked for ice and could not deliver it: the auger motor stalled against a frozen block, the flap at the bottom of the chute stayed shut, or the paddle switch never told the control it was pressed. Emptying the bin and thawing the chute come before the auger motor, the door flap solenoid or the switch is replaced.

### Usually leads to Ice dispenser and auger repair

The auger, its motor, the crusher, the chute flap and the paddle switch that move ice from the bin to your glass, or push soft nugget ice up and out, checked and repaired when the ice stops coming.

### Shows up as Ice Dispenser Not Working

The ice dispenser not working means you press the paddle and nothing comes, or the motor hums without ice, or only a few chips fall while the bin behind the door is full.

### Make Sub-Zero

Sub-Zero ice maker service, for ice makers in built-in units and those under the counter.

### Source Sub-Zero answer: Classic built-in error code 30 9 10

Sub-Zero Classic (BI) built-in models with an external ice dispenser.

## Before you book, in this order.

Each step comes from Sub-Zero's own guidance for 30 9 10 on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Take the ice bin out and break up any cubes frozen together around the auger, then reseat the bin.

02

Switch the unit's home breaker off for 30 seconds and back on.

03

Book a visit if the code returns or the dispenser still gives no ice.

### Still there?

It usually turns into [ice dispenser and auger repair](https://icemakerrepair.center/services/ice-dispenser-and-auger-repair/). Book with the code and the model number.

### What not to do

30 9 10 leaves ice production alone. The cubes may be in the bin; they just are not being delivered.

## What you may notice with it.

The ice maker problems 30 9 10 tends to arrive with. Answer these at the ice maker before anyone is booked.

[All problems](https://icemakerrepair.center/problems/)

Before you call

### [Ice Dispenser Not Working](https://icemakerrepair.center/problems/ice-dispenser-not-working/)

[All 6 causes, cheapest first](https://icemakerrepair.center/problems/ice-dispenser-not-working/)

It also comes with

- [**Ice Clumped or Frozen in the Bin**](https://icemakerrepair.center/problems/ice-clumped-or-frozen-in-bin/)
- [**Ice Maker Error Code**](https://icemakerrepair.center/problems/ice-maker-error-code/)

Problem

### Ice Dispenser Not Working

6 causes, cheapest first

Where 30 9 10 usually leads

## Ice dispenser and auger repair.

**Auger, auger motor, crusher or chute flap · low to moderate.**

Book a visit [What the job involves](https://icemakerrepair.center/services/ice-dispenser-and-auger-repair/)

## Sub-Zero ice makers.

Sub-Zero ice maker service, for ice makers in built-in units and those under the counter.

[Sub-Zero ice maker repair](https://icemakerrepair.center/brands/sub-zero/)

More Sub-Zero codes

[EC30](https://icemakerrepair.center/error-codes/sub-zero-ec30/) [30 8 05](https://icemakerrepair.center/error-codes/sub-zero-30-8-05/) [30 8 10](https://icemakerrepair.center/error-codes/sub-zero-30-8-10/) [30 8 30](https://icemakerrepair.center/error-codes/sub-zero-30-8-30/) [30 9 01](https://icemakerrepair.center/error-codes/sub-zero-30-9-01/) [30 9 86](https://icemakerrepair.center/error-codes/sub-zero-30-9-86/) [40 8 40](https://icemakerrepair.center/error-codes/sub-zero-40-8-40/) [40 8 01](https://icemakerrepair.center/error-codes/sub-zero-40-8-01/) [40 9 40](https://icemakerrepair.center/error-codes/sub-zero-40-9-40/) [50 U 86](https://icemakerrepair.center/error-codes/sub-zero-50-u-86/) [50 U 87](https://icemakerrepair.center/error-codes/sub-zero-50-u-87/) [ICE flashing blue](https://icemakerrepair.center/error-codes/sub-zero-ice-flashing-blue/)

[All 15 Sub-Zero codes](https://icemakerrepair.center/error-codes/#codes-sub-zero)

Dispenser and auger on other makes

[Bosch E03](https://icemakerrepair.center/error-codes/bosch-e03/) [Electrolux DI SP](https://icemakerrepair.center/error-codes/electrolux-di-sp/) [Frigidaire DI SP](https://icemakerrepair.center/error-codes/frigidaire-di-sp/) [GE Profile Lights flashing (auger)](https://icemakerrepair.center/error-codes/ge-profile-lights-flashing-auger/) [Kenmore ES](https://icemakerrepair.center/error-codes/kenmore-es/)

Sub-Zero builds this

### Door ice maker

The ice maker that feeds the dispenser on the outside of a door: tucked into an insulated box in the left door of a French door model, or at the top of the freezer side of a side-by-side, with a chute and an auger carrying cubes to your glass.

Sub-Zero builds this

### Freezer ice maker

The ice maker that sits inside the freezer compartment itself, a tray that twists or a mold with a heater and an ejector, dropping cubes into a bin or drawer you open by hand, with no dispenser on the door.

Sub-Zero builds this

### Undercounter ice maker

A built-in residential ice maker that lives under a kitchen, bar or basement counter, making clear cubes or chewable nugget ice on its own cooling system, with a water line in and a gravity drain or a small drain pump out.

## In Sub-Zero's own words

> Dispenser auger open

[Sub-Zero answer: Classic built-in error code 30 9 10](https://www.subzero-wolf.com/assistance/answers/sub-zero/classic/built-in-series-error-code-30-9-10) [Sub-Zero answer: Classic built-in error code 30 9 10](https://www.subzero-wolf.com/assistance/answers/sub-zero/classic/built-in-series-error-code-30-9-10)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Sub-Zero Classic (BI) built-in models with an external ice dispenser.

## Sub-Zero 30 9 10 ice maker repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

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For the heart of your home.

## Questions about 30 9 10.

### Can I clear 30 9 10 myself?

Take the ice bin out and break up any cubes frozen together around the auger, then reseat the bin. If it comes back, it needs a visit.

### My Sub-Zero bin is full but shows 30 9 10. What is wrong?

The ice maker is doing its job; the auger motor circuit that carries ice to the chute is open. A technician checks the auger motor, its connector and the control output.

### Can clumped ice cause 30 9 10 on a Sub-Zero?

Clumped ice can stall an auger, so clearing the bin is a sensible first step. An open circuit reading, though, usually means a failed motor or a broken connection rather than a jam alone.

### Can I still use the ice from the bin with 30 9 10 showing?

Yes. Open the freezer and scoop ice from the bin by hand until the auger is repaired.

---

**[Read on the site: Sub-Zero 30 9 10: the dispenser auger circuit is open](https://icemakerrepair.center/error-codes/sub-zero-30-9-10/)**

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