--- title: "Sub-Zero 40 9 40: the dispenser ran past its time limit" description: "What 40 9 40 means on Sub-Zero 40 9 40: the dispenser ran past its time limits, what to check before booking, and when it is not a failure at all." url: "https://icemakerrepair.center/error-codes/sub-zero-40-9-40/" --- # Sub-Zero 40 9 40: the dispenser ran past its time limit On Classic (BI and CL) and Designer models with a dispenser, 40 9 40 means the dispenser was active for its maximum run time. ## What 40 9 40 actually means. On Classic (BI and CL) and Designer models with a dispenser, 40 9 40 means the dispenser was active for its maximum run time. A held paddle, a stuck switch or a dispense that never ends can bring it on. Sub-Zero ice maker display · also shown as 40-9-40, 40940 What to do when 40 9 40 shows on the ice maker ### Kind of code Dispenser and auger The dispenser was asked for ice and could not deliver it: the auger motor stalled against a frozen block, the flap at the bottom of the chute stayed shut, or the paddle switch never told the control it was pressed. Emptying the bin and thawing the chute come before the auger motor, the door flap solenoid or the switch is replaced. ### Usually leads to Ice dispenser and auger repair The auger, its motor, the crusher, the chute flap and the paddle switch that move ice from the bin to your glass, or push soft nugget ice up and out, checked and repaired when the ice stops coming. ### Shows up as Ice Dispenser Not Working The ice dispenser not working means you press the paddle and nothing comes, or the motor hums without ice, or only a few chips fall while the bin behind the door is full. ### Make Sub-Zero Sub-Zero ice maker service, for ice makers in built-in units and those under the counter. ### Source Sub-Zero answer: Classic built-in error code 40 9 40 Sub-Zero Classic (BI), Classic Series (CL) and Designer models with an ice and water dispenser. ## Before you book, in this order. Each step comes from Sub-Zero's own guidance for 40 9 40 on its ice makers. Follow it to the end: the last card says whether this is a visit. 01 Make sure nothing is pressing the dispenser paddle or pad. 02 Switch the unit's home breaker off for 30 seconds and back on. 03 If 40 9 40 comes back, avoid using the dispenser and book a visit. ### Still there? It usually turns into [ice dispenser and auger repair](https://icemakerrepair.center/services/ice-dispenser-and-auger-repair/). Book with the code and the model number. ### What not to do 40 9 40 is not an ice making problem. Cubes can go on collecting in the bin while a technician checks the dispenser side. ## What you may notice with it. The ice maker problems 40 9 40 tends to arrive with. Answer these at the ice maker before anyone is booked. [All problems](https://icemakerrepair.center/problems/) Before you call ### [Ice Dispenser Not Working](https://icemakerrepair.center/problems/ice-dispenser-not-working/) [All 6 causes, cheapest first](https://icemakerrepair.center/problems/ice-dispenser-not-working/) It also comes with - [**Ice Maker Error Code**](https://icemakerrepair.center/problems/ice-maker-error-code/) Problem ### Ice Dispenser Not Working 6 causes, cheapest first Where 40 9 40 usually leads ## Ice dispenser and auger repair. **Auger, auger motor, crusher or chute flap · low to moderate.** Book a visit [What the job involves](https://icemakerrepair.center/services/ice-dispenser-and-auger-repair/) ## Sub-Zero ice makers. Sub-Zero ice maker service, for ice makers in built-in units and those under the counter. [Sub-Zero ice maker repair](https://icemakerrepair.center/brands/sub-zero/) More Sub-Zero codes [EC30](https://icemakerrepair.center/error-codes/sub-zero-ec30/) [30 8 05](https://icemakerrepair.center/error-codes/sub-zero-30-8-05/) [30 8 10](https://icemakerrepair.center/error-codes/sub-zero-30-8-10/) [30 8 30](https://icemakerrepair.center/error-codes/sub-zero-30-8-30/) [30 9 01](https://icemakerrepair.center/error-codes/sub-zero-30-9-01/) [30 9 10](https://icemakerrepair.center/error-codes/sub-zero-30-9-10/) [30 9 86](https://icemakerrepair.center/error-codes/sub-zero-30-9-86/) [40 8 40](https://icemakerrepair.center/error-codes/sub-zero-40-8-40/) [40 8 01](https://icemakerrepair.center/error-codes/sub-zero-40-8-01/) [50 U 86](https://icemakerrepair.center/error-codes/sub-zero-50-u-86/) [50 U 87](https://icemakerrepair.center/error-codes/sub-zero-50-u-87/) [ICE flashing blue](https://icemakerrepair.center/error-codes/sub-zero-ice-flashing-blue/) [All 15 Sub-Zero codes](https://icemakerrepair.center/error-codes/#codes-sub-zero) Dispenser and auger on other makes [Bosch E03](https://icemakerrepair.center/error-codes/bosch-e03/) [Electrolux DI SP](https://icemakerrepair.center/error-codes/electrolux-di-sp/) [Frigidaire DI SP](https://icemakerrepair.center/error-codes/frigidaire-di-sp/) [GE Profile Lights flashing (auger)](https://icemakerrepair.center/error-codes/ge-profile-lights-flashing-auger/) [Kenmore ES](https://icemakerrepair.center/error-codes/kenmore-es/) Sub-Zero builds this ### Door ice maker The ice maker that feeds the dispenser on the outside of a door: tucked into an insulated box in the left door of a French door model, or at the top of the freezer side of a side-by-side, with a chute and an auger carrying cubes to your glass. Sub-Zero builds this ### Freezer ice maker The ice maker that sits inside the freezer compartment itself, a tray that twists or a mold with a heater and an ejector, dropping cubes into a bin or drawer you open by hand, with no dispenser on the door. Sub-Zero builds this ### Undercounter ice maker A built-in residential ice maker that lives under a kitchen, bar or basement counter, making clear cubes or chewable nugget ice on its own cooling system, with a water line in and a gravity drain or a small drain pump out. ## In Sub-Zero's own words > Dispenser active for maximum fill time [Sub-Zero answer: Classic built-in error code 40 9 40](https://www.subzero-wolf.com/assistance/answers/sub-zero/classic/built-in-series-error-code-40-9-40) [Sub-Zero answer: Classic (CL) Series error code 40 9 40](https://www.subzero-wolf.com/assistance/answers/sub-zero/next-classic/classic-series-error-code-40-9-40) [Sub-Zero answer: Designer integrated error code 40 9 40](https://www.subzero-wolf.com/assistance/answers/sub-zero/designer/integrated-series-error-code-40-9-40) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Sub-Zero Classic (BI), Classic Series (CL) and Designer models with an ice and water dispenser. ## Sub-Zero 40 9 40 ice maker repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Make sure nothing is pressing the dispenser paddle or pad. If it comes back, it needs a visit. ### Can filling a large pitcher trigger 40 9 40 on a Sub-Zero? A very long single dispense can reach the time limit. If the code appears once after a big fill and clears with a breaker reset, that is the likely story. ### What if 40 9 40 shows when nobody used the dispenser? Then a switch or the control is reporting the dispenser as active on its own. That needs a technician to test the dispenser switches and wiring. ### Does 40 9 40 mean the same thing on a Sub-Zero CL and a Designer? Yes, the wording differs slightly between series, but every page ties 40 9 40 to the dispenser running past its limit. --- **[Read on the site: Sub-Zero 40 9 40: the dispenser ran past its time limit](https://icemakerrepair.center/error-codes/sub-zero-40-9-40/)** **[Book a visit with IceMakerRepair.center](https://icemakerrepair.center/schedule/)**