---
title: "True clear ice maker showing hot GAS: hot gas valve"
description: "What hot GAS means on True clear ice makers, what to check before booking, and when it is not a failure at all."
url: "https://icemakerrepair.center/error-codes/true-hot-gas/"
---

# True clear ice maker showing hot GAS

On True's 15-inch clear ice models, hot alternating with GAS means hot gas valve failure.

## What hot GAS actually means.

On True's 15-inch clear ice models, hot alternating with GAS means hot gas valve failure. That valve sends warm refrigerant through the evaporator at harvest so the cubes let go; without it, ice stays stuck and production stops.

True Residential ice maker display · also shown as hot, GAS

What to do when hot GAS shows on the ice maker

### Kind of code Ice making and harvest

The ice maker froze a batch and could not release it, or the harvest never started: the ejector arm or the twisting tray stalled, the mold heater did not loosen the cubes, or the arm that senses a full bin reported the wrong thing. Ice jammed against the arm and a bin pushed in crooked are cleared first; a motor module or a whole ice maker assembly comes after.

### Usually leads to Ice maker assembly replacement

A new ice maker module fitted in the freezer compartment or the door compartment, after the water, the temperature and the bin sensor have been proved good, so the new part is not blamed for an old problem.

### Shows up as No Ice Coming From the Ice Maker

The mold sits empty or holds one frozen batch that never drops, the bin stays bare for days, and the dispenser gives water as usual: an ice maker not making ice while the rest of the appliance carries on normally.

### Make True Residential

True Residential undercounter ice maker repair, from a slow harvest to water that will not drain.

### Source True 15-inch TRUE ICE (TUI-15-D) install guide, Electronic Display Codes (true-caliber.com PDF)

True Residential 15-inch clear ice models (TUI-15-D, and the ADA-height TUIADA-15-D). The letters are read from the display images in True's guide and quick reference sheet; the display alternates the two words.

## Before you book, in this order.

Each step comes from True Residential's own guidance for hot GAS on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Turn the unit off with the power button.

02

Leave any ice that is stuck on the evaporator alone; do not pry it off.

03

Book a visit, as True directs for this code.

### Still there?

It usually turns into [ice maker assembly replacement](https://icemakerrepair.center/services/ice-maker-assembly-replacement/). Book with the code and the model number.

### What not to do

hot GAS is not a gas supply or fuel problem; the unit has no gas line. The name refers to the hot refrigerant gas used during harvest.

## What you may notice with it.

The ice maker problems hot GAS tends to arrive with. Answer these at the ice maker before anyone is booked.

[All problems](https://icemakerrepair.center/problems/)

Before you call

### [No Ice Coming From the Ice Maker](https://icemakerrepair.center/problems/ice-maker-not-making-ice/)

[All 7 causes, cheapest first](https://icemakerrepair.center/problems/ice-maker-not-making-ice/)

It also comes with

- [**Ice Clumped or Frozen in the Bin**](https://icemakerrepair.center/problems/ice-clumped-or-frozen-in-bin/)
- [**Ice Maker Error Code**](https://icemakerrepair.center/problems/ice-maker-error-code/)

Problem

### No Ice Coming From the Ice Maker

7 causes, cheapest first

Where hot GAS usually leads

## Ice maker assembly replacement.

**Ice maker module, mold or twisting tray · moderate.**

Book a visit [What the job involves](https://icemakerrepair.center/services/ice-maker-assembly-replacement/)

## True Residential ice makers.

True Residential undercounter ice maker repair, from a slow harvest to water that will not drain.

[True Residential ice maker repair](https://icemakerrepair.center/brands/true/)

More True Residential codes

[drn Err](https://icemakerrepair.center/error-codes/true-drn-err/) [LnG FiL](https://icemakerrepair.center/error-codes/true-lng-fil/) [LnG ICE](https://icemakerrepair.center/error-codes/true-lng-ice/) [E1](https://icemakerrepair.center/error-codes/true-e1/) [E2](https://icemakerrepair.center/error-codes/true-e2/) [Lo t1](https://icemakerrepair.center/error-codes/true-lo-t1/) [hi PSI](https://icemakerrepair.center/error-codes/true-hi-psi/) [Lo t2](https://icemakerrepair.center/error-codes/true-lo-t2/)

Ice making and harvest on other makes

[Bertazzoni EO](https://icemakerrepair.center/error-codes/bertazzoni-eo/) [Café CI](https://icemakerrepair.center/error-codes/cafe-ci/) [GE Profile CI](https://icemakerrepair.center/error-codes/ge-profile-ci/) [GE CI](https://icemakerrepair.center/error-codes/ge-ci/) [Kenmore Er It](https://icemakerrepair.center/error-codes/kenmore-er-it/) [LG It](https://icemakerrepair.center/error-codes/lg-it/) [Monogram CI](https://icemakerrepair.center/error-codes/monogram-ci/) [Samsung 39E](https://icemakerrepair.center/error-codes/samsung-39e/)

[All 19 codes of this kind](https://icemakerrepair.center/error-codes/#family-harvest)

True Residential builds this

### Freezer ice maker

The ice maker that sits inside the freezer compartment itself, a tray that twists or a mold with a heater and an ejector, dropping cubes into a bin or drawer you open by hand, with no dispenser on the door.

True Residential builds this

### Undercounter ice maker

A built-in residential ice maker that lives under a kitchen, bar or basement counter, making clear cubes or chewable nugget ice on its own cooling system, with a water line in and a gravity drain or a small drain pump out.

## In True Residential's own words

> Hot gas valve failure

[True 15-inch TRUE ICE (TUI-15-D) install guide, Electronic Display Codes (true-caliber.com PDF)](https://true-caliber.com/wp-content/uploads/2021/12/829867_TUI-15-D_Install-Manual_REV_I_EN.pdf) [True 15-inch TRUE ICE (TUI-15-D) install guide, Electronic Display Codes (true-caliber.com PDF)](https://true-caliber.com/wp-content/uploads/2021/12/829867_TUI-15-D_Install-Manual_REV_I_EN.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. True Residential 15-inch clear ice models (TUI-15-D, and the ADA-height TUIADA-15-D). The letters are read from the display images in True's guide and quick reference sheet; the display alternates the two words.

## True Residential hot GAS ice maker repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://icemakerrepair.center/locations/)

[Tampa Bay](https://icemakerrepair.center/locations/tampa-bay/) FL · 31 areas

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- [St. Pete Beach](https://icemakerrepair.center/locations/tampa-bay/st-pete-beach/)
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- [Winter Park](https://icemakerrepair.center/locations/orlando/winter-park/)
- [Windermere](https://icemakerrepair.center/locations/orlando/windermere/)
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- [Palm Beach](https://icemakerrepair.center/locations/south-florida/palm-beach/)

[New York Metro](https://icemakerrepair.center/locations/new-york/) NY · 75 areas

- [Upper East Side](https://icemakerrepair.center/locations/new-york/upper-east-side/)
- [Upper West Side](https://icemakerrepair.center/locations/new-york/upper-west-side/)
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[Houston](https://icemakerrepair.center/locations/houston/) TX · 36 areas

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[Chicago](https://icemakerrepair.center/locations/chicagoland/) IL · 50 areas

- [Lincoln Park](https://icemakerrepair.center/locations/chicagoland/lincoln-park/)
- [Near North Side](https://icemakerrepair.center/locations/chicagoland/near-north-side/)
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- [Wilmette](https://icemakerrepair.center/locations/chicagoland/wilmette/)
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[Los Angeles](https://icemakerrepair.center/locations/los-angeles/) CA · 95 areas

- [Beverly Hills](https://icemakerrepair.center/locations/los-angeles/beverly-hills/)
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[San Diego](https://icemakerrepair.center/locations/san-diego/) CA · 31 areas

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- [Pacific Heights](https://icemakerrepair.center/locations/bay-area/pacific-heights/)
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- [Noe Valley](https://icemakerrepair.center/locations/bay-area/noe-valley/)
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- [Hillsborough](https://icemakerrepair.center/locations/bay-area/hillsborough/)
- [Atherton](https://icemakerrepair.center/locations/bay-area/atherton/)
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- [Palo Alto](https://icemakerrepair.center/locations/bay-area/palo-alto/)
- [Los Altos Hills](https://icemakerrepair.center/locations/bay-area/los-altos-hills/)
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- [Piedmont](https://icemakerrepair.center/locations/bay-area/piedmont/)
- [Marina](https://icemakerrepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about hot GAS.

### Can I clear hot GAS myself?

Turn the unit off with the power button. If it comes back, it needs a visit.

### Does hot GAS on my True mean there is a gas leak?

No. The code is about the hot gas valve in the refrigeration system, which warms the evaporator to release the cubes. There is no fuel gas in the unit.

### What happens to ice when the True hot gas valve fails?

The cubes do not release from the evaporator at harvest, so they stay frozen in place and no new batch can start.

### Can I restart my True after hot GAS appears?

True's instruction for this code is to contact a service company rather than keep restarting it.

---

**[Read on the site: True clear ice maker showing hot GAS: hot gas valve](https://icemakerrepair.center/error-codes/true-hot-gas/)**

**[Book a visit with IceMakerRepair.center](https://icemakerrepair.center/schedule/)**
