---
title: "No Ice Coming From the Ice Maker: Causes and Fixes"
description: "The mold sits empty or holds one frozen batch that never drops, the bin stays bare for days, and the dispenser gives water as usual: an ice maker not making ice…"
url: "https://icemakerrepair.center/problems/ice-maker-not-making-ice/"
---

# No Ice Coming From the Ice Maker

The mold sits empty or holds one frozen batch that never drops, the bin stays bare for days, and the dispenser gives water as usual: an ice maker not making ice while the rest of the appliance carries on normally.

## What it usually means.

Ice making is a short loop that repeats: the valve opens and fills the mold, the water freezes, a sensor reads that it is frozen, a heater or a twist frees the cubes, the ejector drops them into the bin, and the loop starts again as long as the bin has room. When the ice maker is not making ice, the question worth asking is which step stopped. An empty, dry mold points at water that never arrived: a closed valve, a clogged filter, an iced fill tube or a dead inlet valve. A mold holding frozen cubes that never drop points at the harvest: the motor, the heater or the thermostat that starts it. A full bin that reads as empty, or an arm raised by a stray cube, simply tells the ice maker to rest. Looking into the mold usually settles which half of the loop to chase.

The 7 causes, cheapest first

Answer these first

01

Is the mold dry and empty, or does it hold a batch of cubes that never drops into the bin?

02

Is the ice maker switched on, and is the wire arm or bin sensor clear of stray cubes?

03

Does the water dispenser in the door still run at a normal speed?

04

Did the problem start after a filter change, a move, a power outage or plumbing work?

05

Is this a door ice maker, a freezer ice maker, an undercounter unit or a countertop model?

## Check these before you book.

No ice coming from the ice maker: 5 checks, and none of them costs anything.

01

Look into the mold: dry and empty means water is not arriving, frozen cubes that stay put mean the harvest has stopped.

02

Make sure the ice maker is switched on in the panel or at its own switch, and that the arm or bin sensor is not blocked by cubes.

03

Run the water dispenser for a full glass; slow or no water puts the supply side first on the list.

### Also worth checking

- Confirm the valve that feeds the ice maker is fully open, especially after plumbing work.
- Note when the filter was last changed and whether it clicked fully into place.

### How soon does it need a visit?

An ice maker that has stopped is an inconvenience, not an emergency. Switch it off if the water supply is off, so the valve does not keep trying to fill, and book a visit when it suits you. It becomes urgent only if water appears on the floor or the breaker trips.

## The causes, cheapest first.

7 things no ice coming from the ice maker turns out to be, from ice maker switched off or arm raised to door ice compartment too warm.

[The cost guide](https://icemakerrepair.center/cost/)

1. 01 no repair ### Ice maker switched off or arm raised A panel setting turned off by accident, or a wire arm lifted by a stack of cubes, makes the ice maker wait. Lower the arm, clear the jam and switch it back on, then give it a day. No repair: check it yourself
2. 02 no repair ### Water valve under the sink closed The valve that feeds the ice maker is often turned off during plumbing work and forgotten. A dry mold after any work under the sink is the clue. No repair: check it yourself
3. 03 lowest ### Filter overdue or seated wrong A clogged cartridge lets too little water through for the fill time, and a cartridge in a bypass cap or not locked in can stop the flow altogether. [Fixed by water filter and supply line service](https://icemakerrepair.center/services/water-filter-and-supply-line-service/) [See ice maker making small or hollow cubes](https://icemakerrepair.center/problems/ice-maker-making-small-or-hollow-cubes/)
4. 04 low ### Fill tube iced shut A plug of ice in the tube at the back of the mold blocks every fill that follows. The mold stays dry although the valve can be heard opening. [Fixed by frozen fill tube repair](https://icemakerrepair.center/services/frozen-fill-tube-repair/) [See ice maker fill tube frozen](https://icemakerrepair.center/problems/ice-maker-fill-tube-frozen/)
5. 05 low to moderate ### Inlet valve coil or screen A valve whose coil has failed never opens, and one whose inlet screen is packed with grit opens without letting much through. Either leaves the mold without water. [Fixed by ice maker water inlet valve repair](https://icemakerrepair.center/services/water-inlet-valve-repair/)
6. 06 moderate ### Harvest motor or heater stopped When cubes freeze but never drop, the ejector motor, the mold heater or the thermostat that triggers them has stopped. On most models the whole assembly is replaced. [Fixed by ice maker assembly replacement](https://icemakerrepair.center/services/ice-maker-assembly-replacement/) [On a freezer ice maker](https://icemakerrepair.center/types/freezer-ice-maker-repair/)
7. 07 moderate ### Door ice compartment too warm A door ice maker depends on cold air ducted from the freezer and a tight seal on its compartment. A blocked duct or a torn seal leaves water in the mold that never freezes hard enough to harvest. [Fixed by ice bin and door seal repair](https://icemakerrepair.center/services/ice-bin-and-door-seal-repair/) [On a door ice maker](https://icemakerrepair.center/types/door-ice-maker-repair/)
8. What it costs ### Every repair on the site's cost scale, side by side Open the cost guide

## What else it could be.

Most often confused with ice maker fill tube frozen, then ice maker making small or hollow cubes.

[All problems](https://icemakerrepair.center/problems/)

Codes that come with it

- [`EO` Bertazzoni · Ice making and harvest](https://icemakerrepair.center/error-codes/bertazzoni-eo/)
- [`EE` Bertazzoni · Temperature sensors](https://icemakerrepair.center/error-codes/bertazzoni-ee/)
- [`Ice Off icon` Bertazzoni · Mode, not a failure](https://icemakerrepair.center/error-codes/bertazzoni-ice-off-icon/)
- [`E02` Bosch · Control board and communication](https://icemakerrepair.center/error-codes/bosch-e02/)
- [`CI` Café · Ice making and harvest](https://icemakerrepair.center/error-codes/cafe-ci/)
- [`Making Ice and Filter lights flashing alternately` Café · Water supply and fill](https://icemakerrepair.center/error-codes/cafe-making-ice-and-filter-lights-flashing-alternately/)

[67 more codes, by make](https://icemakerrepair.center/error-codes/)

Also related

- [**Nugget Ice Maker Not Making Nugget Ice** 6 causes](https://icemakerrepair.center/problems/nugget-ice-maker-not-making-nugget-ice/)

### Ice Maker Fill Tube Frozen

5 causes

### Ice Maker Making Small or Hollow Cubes

6 causes

### Ice Dispenser Not Working

6 causes

## The makes it happens on.

27 makes on this site; no ice coming from the ice maker can show up on any of them. Each mark opens that make's own page.

[All 27 brands](https://icemakerrepair.center/brands/)

## No Ice Coming From the Ice Maker, where we come out.

9 metros, each with its own page.

[All service areas](https://icemakerrepair.center/locations/)

[Tampa Bay](https://icemakerrepair.center/locations/tampa-bay/) FL · 31 areas

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- [Upper East Side](https://icemakerrepair.center/locations/new-york/upper-east-side/)
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- [Marina](https://icemakerrepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about no ice coming from the ice maker.

### How long should a new or reset ice maker take to drop its first cubes?

Plan on most of a day. The freezer has to reach its working cold, the first fills often purge air from the line, and many makers throw away the first few batches because they can taste of the new line.

### I can hear a click and a hum, but no water comes. What does that tell you?

That the control is calling for water and the valve may be trying to open. The water is stopping somewhere between the house valve and the mold, most often at an iced fill tube or a clogged valve screen.

### Does a manual test button help?

Many ice makers have one, and it forces a harvest and a fill. It is a useful check, but hold it only as long as the manual says, because a repeated test can overfill the mold.

### Should I switch the ice maker off while I wait for the repair?

Yes, if the water is off or the mold is dry. It stops the valve and the motor working against nothing, and it keeps a stray fill from spilling into the bin.

---

**[Read on the site: No Ice Coming From the Ice Maker: Causes and Fixes](https://icemakerrepair.center/problems/ice-maker-not-making-ice/)**

**[Book a visit with IceMakerRepair.center](https://icemakerrepair.center/schedule/)**
