The back of an undercounter ice maker slid out from its cabinet, the control box cover removed and a small circuit board with its wire harness plugged in, nobody in the frame.

Whirlpool undercounter ice maker Service light on

Whirlpool's freestanding ice makers have a Service light that turns on when the control decides service is needed.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Control board and communication
  • Ice maker control and sensor repair
  • Source: Whirlpool

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

What Service light
actually means.

Whirlpool's freestanding ice makers have a Service light that turns on when the control decides service is needed. The one owner step Whirlpool gives is to switch the unit off and back on; if the light returns, it needs a technician.

Whirlpool ice maker display

What to do when Service light shows on the ice maker

Before you book,
in this order.

Each step comes from Whirlpool's own guidance for Service light on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Turn the ice maker off and back on.

02

Watch whether the Service light comes back during the next cycle.

03

If it does, book a visit and give the model number from the label.

Still there?

It usually turns into ice maker control and sensor repair. Book with the code and the model number.

What not to do

The Service light does not tell you which part has a problem. It is also not a filter or cleaning reminder, which have their own lights.

What you may
notice with it.

The ice maker problems Service light tends to arrive with. Answer these at the ice maker before anyone is booked.

All problems

Where Service light usually leads

Ice maker control and sensor repair.

Control board, thermistor or bin sensor · moderate to highest.

In Whirlpool's own words

The service light indicates when service is needed.
Whirlpool Product Help: Service Light On - Freestanding Ice Maker Whirlpool Product Help: Service Light On - Freestanding Ice Maker

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Whirlpool freestanding (built-in or undercounter) ice makers covered by its Product Help pages.

Whirlpool Service light ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about Service light.

Can I clear Service light myself?
Turn the ice maker off and back on. If it comes back, it needs a visit.
What does the Service light mean on a Whirlpool undercounter ice maker?
The control has decided the unit needs service. Turn it off and on once to see whether the light clears.
My Whirlpool Service light came back after a restart; what next?
Whirlpool's next step is service, so book a visit.
Is the Whirlpool Service light related to cleaning?
No. Cleaning has its own Clean and Cleaning Needed lights.

Back to your everyday

Still showing Service light?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair