A technician's hands connecting a braided water line to the back of an undercounter ice maker.

What we do

Ice maker
repair,
job by job.

Ten repairs we take on. Every repair below has a page about that one ice maker job: what the work involves, where it lands on the cost scale, and the point at which a worn assembly or an aging unit is better replaced than repaired.

(844) 773-0701

Mon–Sat, 8am–8pm

  • 10 repairs
  • 9 priced jobs
  • Workmanship warranty

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Familiar brands. Expert care.

For the brands
in your kitchen.

Independent repair service. Not affiliated with, authorized or endorsed by any manufacturer. Brand names and model numbers are the property of their respective owners and are used here for identification only, to describe the appliances we service.

The work itself

In the order it gets done: the cheapest cause first, and the expensive answer at the bottom where it usually belongs.

A technician kneels at an open bottom freezer drawer in a US home kitchen, shining a small flashlight on the ice maker at the back while the empty ice bin rests on a towel on the floor. Diagnostic fee

Diagnostic visit

A visit that traces the water from the supply valve to the bin and back out through the drain, and names the one part that stopped the ice before anything is ordered.

A technician's hands lift a new white ice maker module into place on the back wall of an open freezer compartment in a US home kitchen, the empty clear bin set aside on the counter. Cost: moderate

Ice maker assembly replacement

A new ice maker module fitted in the freezer compartment or the door compartment, after the water, the temperature and the bin sensor have been proved good, so the new part is not blamed for an old problem.

A technician's hands tighten a thin water line onto a small plastic inlet valve on the lower back panel of a kitchen appliance pulled forward on a protective mat in a US home. Cost: low to moderate

Ice maker water inlet valve repair

The electric valve that lets water into the ice maker, tested and replaced when it will not open, opens only partway, or keeps dripping after it should have closed.

A close view inside an open door ice compartment in a US home kitchen shows a short white fill tube over an ice maker mold, a clear plug of ice in its mouth and a towel tucked below to catch drips. Cost: low

Frozen fill tube repair

An ice plug in the short tube that carries water into the mold, thawed safely and then traced to its cause, a dripping valve, low pressure, a failed tube heater or a warm air leak, so it does not freeze again.

A technician's hands hold a long ice bin with a metal auger along its floor above the open door compartment of a French door appliance in a US home kitchen. Cost: low to moderate

Ice dispenser and auger repair

The auger, its motor, the crusher, the chute flap and the paddle switch that move ice from the bin to your glass, or push soft nugget ice up and out, checked and repaired when the ice stops coming.

A technician's hands press a new gray gasket into the edge of an open ice compartment cover on the inside of a French door in a US home kitchen, the ice bin resting on the counter behind. Cost: low

Ice bin and door seal repair

The bin, its rails, the compartment cover and the gaskets that keep the ice cold and dry, replaced when a crack, a warped cover or a torn seal lets warm air in and leaves the ice wet, clumped or dripping.

A technician's hands connect a braided stainless water line to a quarter-turn shutoff valve low on the wall behind a kitchen appliance pulled forward in a US home. Cost: lowest

Water filter and supply line service

The filter, the shutoff valve and the thin line that bring water to the ice maker, checked for flow, leaks and age, with a worn line or saddle valve replaced and a new filter seated properly.

A technician kneels at a stainless undercounter ice maker in a US home bar with its lower kickplate removed, holding a small white drain pump with a clear hose attached. Cost: low to moderate

Drain pump and drain line repair

The drain that carries meltwater and unused water out of a built-in ice maker, whether by gravity or with a small pump, cleared, re-routed or given a new pump when water stands in the bin or spills out of the door.

A technician in gloves wipes the stainless freezing plate inside an open undercounter ice maker in a US home bar, the empty bin and a bottle of plain white cleaner set on a towel in front. Cost: low

Undercounter ice maker cleaning and descaling

A full cleaning and descaling of a built-in or countertop ice maker: scale off the plate, cylinder or fingers, slime out of the reservoir and drain, the condenser brushed, and the unit sanitized before the ice comes back.

A technician's hands hold the probes of a meter against a small control board behind the removed lower panel of an undercounter ice maker in a US home kitchen, a flashlight on the floor lighting the wiring. Cost: moderate to highest

Ice maker control and sensor repair

The control board, the thermistors, the bin sensor and the wiring that decide when an ice maker fills, freezes and stops, tested and repaired when a light flashes, a code shows, a breaker trips or the ice never stops coming.

Before you book

What each of these usually costs

Bands rather than prices, because nobody can quote a figure before the ice maker has been looked at — and the diagnostic visit that decides it, set against the repair.

10 repairsCheapest firstDiagnostic visit Read the cost guide

What a repair
usually costs.

Ice maker repairs are mostly small, because the water path is made of small parts: a filter, a line, a valve, a tube, a sensor. On a door or freezer ice maker the larger appliance around it is what a new purchase would cost, so repairing the ice maker nearly always wins. On an undercounter unit the math is still usually in favor of repair unless the sealed cooling system or a discontinued control board has failed. A countertop unit is the one kind where a new machine is often the sensible answer once the motor or the cooling system goes.

Diagnostic visit: Your ice maker is priced after it has been tested.
Read the full cost guide
RepairRelative costNotes
Ice maker module, mold or twisting tray moderate A module for a freezer compartment is one of the more affordable parts in this list, while a door compartment module and its wiring sit higher. The price is set only after the water, the temperature and the bin sensor are proved good.
Water inlet valve and its fittings low to moderate The valve itself is a modest part. Rolling the appliance out, fitting new compression nuts and leak-testing every joint on the way back make up most of the job.
Frozen fill tube, tube heater or drip cause low Thawing the tube costs only time. The bill rises a step when the heater on a French door model or a dripping valve has to be replaced so the tube stays clear.
Auger, auger motor, crusher or chute flap low to moderate A flap, a switch or a coupling is small and quick to reach. An auger motor, or the gearbox on a nugget unit, moves the job toward the middle of the scale.
Ice bin, compartment cover, gasket or latch low Gaskets and latches are inexpensive and fitted from the front. A new bin made for one model, especially one with the auger built in, costs a little more.
Water filter, supply line or shutoff valve lowest A filter, a braided line or a quarter-turn shutoff is among the least costly work an ice maker can need. A line that has to be run a long way to reach the appliance adds some time.
Drain pump, check valve or drain hose low to moderate Clearing and rerouting a drain costs little in parts. A new drain pump for an undercounter unit, and pulling the unit from its cabinet to reach it, puts the job in the middle.
Cleaning, descaling and sanitizing low The work is mostly labor and the maker's cleaner, with no parts in most cases. A unit left uncleaned for years takes longer, and a scaled distribution tube may need replacing.
Control board, thermistor or bin sensor moderate to highest A thermistor, a bin sensor or a cleaned connector is a small repair. A control board for an undercounter unit is one of the costliest parts an ice maker has, and it can take time to arrive.

Start from what you noticed

Most people arrive knowing the symptom, not the repair. These are the jobs each one usually turns out to be, cheapest first — and every one of them starts with the diagnostic visit.

A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions about
the work.

I cannot tell which part of the ice maker failed. What should I book?
Book the diagnostic visit. Describe what the ice or the water is doing in everyday words, and the technician works out which of these repairs the ice maker needs before a part is ordered or a price is named.
Can two ice maker repairs happen on one visit?
Yes, and on an ice maker they often come as a pair: a water inlet valve that let too little water through can leave the fill tube frozen solid, and a leaking bin seal can glue the ice into one block that stalls the auger. Each repair gets its own figure, and you approve each one separately.
Why are there no prices on the ice maker repair pages?
Because one job can take a few minutes on a freezer ice maker that unclips from the wall and far longer on an undercounter unit set into cabinetry with its drain behind it. The cost page groups ice maker jobs into bands, and your own number comes from the diagnosis.
Will the ice maker part be in the van on the first visit?
The everyday ones, such as water inlet valves, line fittings, fill tube heaters and common filters, usually travel with the technician, and a model number given when you book raises the odds. A complete ice maker assembly, a drain pump or a model-specific board is ordered once the diagnosis names it, which means a return visit to fit it.

Back to your everyday

Let’s get your ice maker working again.

Three short steps online, or one call. Tell us what you are seeing and pick a window that works.

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