The back of an undercounter ice maker slid out from its cabinet, the control box cover removed and a small circuit board with its wire harness plugged in, nobody in the frame.

KitchenAid undercounter ice maker Service light

A KitchenAid freestanding ice maker turns on its Service light when the control finds something that needs service.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Control board and communication
  • Ice maker control and sensor repair
  • Source: KitchenAid

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

What Service light
actually means.

A KitchenAid freestanding ice maker turns on its Service light when the control finds something that needs service. KitchenAid's only owner step is a power restart; a light that returns means a visit.

KitchenAid ice maker display

What to do when Service light shows on the ice maker

Before you book,
in this order.

Each step comes from KitchenAid's own guidance for Service light on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Switch the ice maker off and on again.

02

Note when the light came on and whether ice output had dropped before it.

03

If the Service light returns, book a visit.

Still there?

It usually turns into ice maker control and sensor repair. Book with the code and the model number.

What not to do

The Service light is not a cleaning or filter reminder. It does not name a part.

What you may
notice with it.

The ice maker problems Service light tends to arrive with. Answer these at the ice maker before anyone is booked.

All problems

Where Service light usually leads

Ice maker control and sensor repair.

Control board, thermistor or bin sensor · moderate to highest.

In KitchenAid's own words

If the service light turns on, turn the ice maker off and back on.
KitchenAid Product Help: Service Light On - Freestanding Ice Maker KitchenAid Product Help: Service Light On - Freestanding Ice Maker

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. KitchenAid freestanding (built-in or undercounter) ice makers covered by its Product Help pages.

KitchenAid Service light ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about Service light.

Can I clear Service light myself?
Switch the ice maker off and on again. If it comes back, it needs a visit.
Can I clear the KitchenAid Service light myself?
You can try once by turning the ice maker off and on. If it comes back, book a visit.
Does the KitchenAid Service light mean the compressor failed?
It does not say. It only reports that service is needed.
What should I note before a visit for a KitchenAid Service light?
The model and serial number, when the light appeared, and whether ice output had dropped before it.

Back to your everyday

Still showing Service light?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair