The ice bin lifted out of a door ice maker and set in a kitchen sink, a solid lump of fused cubes wrapped around the spiral auger at its base.

Electrolux door dispenser alarm: DI SP

On Electrolux models with a door dispenser, DI SP and a tone mean a cube has stayed in the chute too long.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Dispenser and auger
  • Ice dispenser and auger repair
  • Source: Electrolux

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

Before you book,
in this order.

Each step comes from Electrolux's own guidance for DI SP on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Look into the chute and lift out any cube that is stuck there.

02

Remove the ice bin, thaw and empty it, wash it with mild detergent, dry it well and slide it back.

03

Press CLEAR ALERTS or unplug for 30 seconds; if DI SP returns with an empty, dry bin, book a visit.

Still there?

It usually turns into ice dispenser and auger repair. Book with the code and the model number.

What not to do

DI SP does not mean the fresh food ice maker has stopped working. It also is not related to the water filter or the water supply.

What you may
notice with it.

The ice maker problems DI SP tends to arrive with. Answer these at the ice maker before anyone is booked.

All problems

Where DI SP usually leads

Ice dispenser and auger repair.

Auger, auger motor, crusher or chute flap · low to moderate.

In Electrolux's own words

Indicates there is ice jammed in the shoot. An alarm will sound when a cube is stuck in the shoot too long.
Electrolux: Refrigerator Error Code DI SP or DISP - Ice Jam Electrolux: Refrigerator Error Code DI SP or DISP - Ice Jam Electrolux Use & Care Manual A16504705

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Electrolux French door models with an external ice and water dispenser.

Electrolux DI SP ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about DI SP.

Can I clear DI SP myself?
Look into the chute and lift out any cube that is stuck there. If it comes back, it needs a visit.
Can I use a knife to free ice stuck behind an Electrolux dispenser?
No. Electrolux warns never to use an ice pick or sharp tool, since it can damage the bin. Warm water loosens stuck ice safely.
Why do Electrolux ice cubes fuse together in the bin?
Electrolux notes that cubes freeze together when the dispenser is used rarely or after an outage of an hour or more. Shaking the bin loose or emptying it prevents DI SP.
Where is the button that clears DI SP on an Electrolux?
The CLEAR ALERTS button on the in-door control display resets active alarms. Clear the jam first, or the alarm returns.

Back to your everyday

Still showing DI SP?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair