The back of a French door model pulled out from the kitchen wall, a thin water line running to the water inlet valve at the bottom and a quarter-turn shutoff on the wall behind it.

Monogram column
showing ORDER WATER FILTER

On Monogram built-in columns the main control shows ORDER WATER FILTER when the cartridge in the case top reaches 90 percent of its life.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Water supply and fill
  • Ice maker water inlet valve repair
  • Source: Monogram

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

Before you book,
in this order.

Each step comes from Monogram's own guidance for ORDER WATER FILTER on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Order an XWF or XWFE cartridge, whichever your column uses.

02

Plan to replace it within six months of installation or after 170 gallons.

03

After the change, hold the + key for 3 seconds to reset the usage count.

04

If the message will not clear, book a visit.

Still there?

It usually turns into ice maker water inlet valve repair. Book with the code and the model number.

What not to do

ORDER WATER FILTER is not an expired filter; that message comes at 100 percent. It is an early notice.

What you may
notice with it.

The ice maker problems ORDER WATER FILTER tends to arrive with. Answer these at the ice maker before anyone is booked.

All problems

Where ORDER WATER FILTER usually leads

Ice maker water inlet valve repair.

Water inlet valve and its fittings · low to moderate.

In Monogram's own words

ORDER WATER FILTER when the water filter has reached 90% of life.
Monogram built-in column owner's manual 49-1000529 Monogram built-in column owner's manual 49-1000529

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Monogram built-in column refrigerators and freezers (owner's manual 49-1000529).

Monogram ORDER WATER FILTER ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about ORDER WATER FILTER.

Can I clear ORDER WATER FILTER myself?
Order an XWF or XWFE cartridge, whichever your column uses. If it comes back, it needs a visit.
How much time do I have after ORDER WATER FILTER appears on a Monogram column?
It shows at 90 percent of filter life, so you have the last tenth before FILTER EXPIRED appears.
Where is the filter on a Monogram column?
In the case top assembly at the top of the unit. Open the front cover to reach it.
How do I reset the Monogram column filter count?
Hold the + key on the control for three seconds after installing the new cartridge.

Back to your everyday

Still showing ORDER WATER FILTER?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair