Monogram CI shown on the dispenser control
Monogram models with electronic dispenser controls share GE Appliances' code list, where CI is the prompt to check the ice maker.
Mon–Sat, 8am–8pm
- Ice making and harvest
- Ice maker assembly replacement
- Source: Monogram
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What CI
actually means.
Monogram models with electronic dispenser controls share GE Appliances' code list, where CI is the prompt to check the ice maker. On a Monogram built-in side-by-side the ice maker sits under an access door in the freezer, above the ice storage bin.
Monogram ice maker display
What to do when CI shows on the ice makerKind of codeIce making and harvest
The ice maker froze a batch and could not release it, or the harvest never started: the ejector arm or the twisting tray stalled, the mold heater did not loosen the cubes, or the arm that senses a full bin reported the wrong thing. Ice jammed against the arm and a bin pushed in crooked are cleared first; a motor module or a whole ice maker assembly comes after.
Usually leads toIce maker assembly replacement
A new ice maker module fitted in the freezer compartment or the door compartment, after the water, the temperature and the bin sensor have been proved good, so the new part is not blamed for an old problem.
Shows up asNo Ice Coming From the Ice Maker
The mold sits empty or holds one frozen batch that never drops, the bin stays bare for days, and the dispenser gives water as usual: an ice maker not making ice while the rest of the appliance carries on normally.
MakeMonogram
Monogram ice maker service, built-in and undercounter, including drain and cleaning work.
SourceGE Appliances support: refrigerator error and function code list (contentId 16912)
Monogram built-in models with electronic dispenser controls.
Before you book,
in this order.
Each step comes from Monogram's own guidance for CI on its ice makers. Follow it to the end: the last card says whether this is a visit.
Lift the access door above the ice storage bin and look for cubes stuck to the feeler arm.
Check the ice maker power switch is set to I (on).
Reset by disconnecting power for a minute or two, then allow time for new cubes.
If CI stays or reappears, book a visit.
Still there?
It usually turns into ice maker assembly replacement. Book with the code and the model number.
What not to do
CI does not mean the freezer is too warm or that power was lost; other codes cover those. It does not tell which ice maker part failed.
What you may
notice with it.
The ice maker problems CI tends to arrive with. Answer these at the ice maker before anyone is booked.
All problems
Where CI usually leads
Ice maker assembly replacement.
Monogram
ice makers.
Monogram ice maker service, built-in and undercounter, including drain and cleaning work.
Monogram ice maker repairMore Monogram codes
Ice making and harvest on other makes
All 21 codes of this kind
Door ice maker
The ice maker that feeds the dispenser on the outside of a door: tucked into an insulated box in the left door of a French door model, or at the top of the freezer side of a side-by-side, with a chute and an auger carrying cubes to your glass.
Freezer ice maker
The ice maker that sits inside the freezer compartment itself, a tray that twists or a mold with a heater and an ejector, dropping cubes into a bin or drawer you open by hand, with no dispenser on the door.
Undercounter ice maker
A built-in residential ice maker that lives under a kitchen, bar or basement counter, making clear cubes or chewable nugget ice on its own cooling system, with a water line in and a gravity drain or a small drain pump out.
In Monogram's own words
CI Check the icemaker for proper operation.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Monogram built-in models with electronic dispenser controls.
Monogram CI ice maker repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about CI.
Can I clear CI myself?
Where do I look first when a Monogram built-in shows CI?
Can cubes frozen to the feeler arm cause CI on a Monogram?
Is CI on a Monogram a reason to empty the freezer?
Back to your everyday
Still showing CI?
Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.