Monogram built-in side-by-side dispenser locked
On Monogram built-in side-by-side models with glass-touch dispenser controls, touching CONTROL LOCK for 3 seconds locks the dispenser and the control pad.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: Monogram
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Three short steps, about a minute.
or call (844) 773-0701
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What CONTROL LOCK
actually means.
On Monogram built-in side-by-side models with glass-touch dispenser controls, touching CONTROL LOCK for 3 seconds locks the dispenser and the control pad. A locked dispenser gives no ice or water until it is unlocked.
Monogram ice maker display
What to do when CONTROL LOCK shows on the ice makerKind of codeMode, not a failure
Something the ice maker was switched into, often without anyone noticing, rather than something that broke: ice turned off from the panel or by the wire arm lifted while reaching into the bin, a control lock, a Sabbath setting, a cleaning cycle still running, a reminder that the water filter is due. No part has worn out, and the ice maker's own buttons or arm put it right.
Usually leads toNo repair
Touch CONTROL LOCK for 3 seconds to unlock.
Shows up asIce Dispenser Not Working
The ice dispenser not working means you press the paddle and nothing comes, or the motor hums without ice, or only a few chips fall while the bin behind the door is full.
MakeMonogram
Monogram ice maker service, built-in and undercounter, including drain and cleaning work.
SourceMonogram built-in side-by-side owner's manual 49601282
Monogram 36-, 42- and 48-inch built-in side-by-side models with a glass-touch dispenser (owner's manual 49601282).
Before you book,
in this order.
Each step comes from Monogram's own guidance for CONTROL LOCK on its ice makers. Follow it to the end: the last card says whether this is a visit.
Touch CONTROL LOCK for 3 seconds to unlock.
Try the dispenser again with a glass against the top of the cradle.
If it still gives no ice with the lock off, check the ice maker switch and the water supply.
Book a visit if the dispenser stays dead.
Cleared?
The ice maker is filling and dropping cubes again and no part was needed. If the same code returns during the next harvest, or water shows up on the floor again, book it as a new problem.
What not to do
A locked panel is not a dispenser motor problem. The lock only blocks the controls; the ice maker behind it keeps working.
What you may
notice with it.
The ice maker problems CONTROL LOCK tends to arrive with. Answer these at the ice maker before anyone is booked.
All problems
Ice Dispenser Not Working
6 causes, cheapest first
No repair indicated
Nothing to repair.
Something the ice maker was switched into, often without anyone noticing, rather than something that broke: ice turned off from the panel or by the wire arm lifted while reaching into the bin, a control lock, a Sabbath setting, a cleaning cycle still running, a reminder that the water filter is due. No part has worn out, and the ice maker's own buttons or arm put it right.
Monogram
ice makers.
Monogram ice maker service, built-in and undercounter, including drain and cleaning work.
Monogram ice maker repairMore Monogram codes
Mode, not a failure on other makes
Door ice maker
The ice maker that feeds the dispenser on the outside of a door: tucked into an insulated box in the left door of a French door model, or at the top of the freezer side of a side-by-side, with a chute and an auger carrying cubes to your glass.
Freezer ice maker
The ice maker that sits inside the freezer compartment itself, a tray that twists or a mold with a heater and an ejector, dropping cubes into a bin or drawer you open by hand, with no dispenser on the door.
Undercounter ice maker
A built-in residential ice maker that lives under a kitchen, bar or basement counter, making clear cubes or chewable nugget ice on its own cooling system, with a water line in and a gravity drain or a small drain pump out.
In Monogram's own words
3 seconds to lock the dispenser
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Monogram 36-, 42- and 48-inch built-in side-by-side models with a glass-touch dispenser (owner's manual 49601282).
Monogram CONTROL LOCK ice maker repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about CONTROL LOCK.
Can I clear CONTROL LOCK myself?
Why won't my Monogram dispenser give ice when the ice maker is full?
Does the Monogram lock turn off the ice maker?
What else stops ice dispensing on a Monogram built-in?
Back to your everyday
Still showing CONTROL LOCK?
Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.