The ice compartment high in a French door model's left door opened with its cover off, a small sensor clipped to the side of the ice maker and its thin wire running to a plug.

Samsung 8E: the freezer ice maker's sensor

Samsung lists 8E as a sensor problem on the freezer ice maker.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Temperature sensors
  • Ice maker control and sensor repair
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

Before you book,
in this order.

Each step comes from Samsung's own guidance for 8E on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Check that the freezer is at its normal setting and the door closes fully, since a warm freezer makes any ice sensor reading look wrong.

02

Switch the breaker off for a minute and back on to see whether 8E clears.

03

If 8E returns, book a visit; the sensor or its wiring at the ice maker needs testing.

Still there?

It usually turns into ice maker control and sensor repair. Book with the code and the model number.

What not to do

8E does not concern the ice maker behind the door dispenser; Samsung gives that one its own code, 14E. It is also not a report about the freezer's cooling, which uses separate sensors.

What you may
notice with it.

The ice maker problems 8E tends to arrive with. Answer these at the ice maker before anyone is booked.

All problems

Where 8E usually leads

Ice maker control and sensor repair.

Control board, thermistor or bin sensor · moderate to highest.

In Samsung's own words

Ice Maker (Freezer) Sensor Error
Samsung error codes page

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Samsung models with a freezer ice maker, including the Dual Auto Ice Maker.

Samsung 8E ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about 8E.

Can I clear 8E myself?
Check that the freezer is at its normal setting and the door closes fully, since a warm freezer makes any ice sensor reading look wrong. If it comes back, it needs a visit.
Is Samsung 8E about the ice maker in the door or the one in the freezer?
Samsung ties 8E to the freezer ice maker. The door ice maker has a separate sensor code, 14E, so the code itself tells you which unit to look at.
Can a Samsung ice maker still make ice while 8E shows?
Usually not for long. Without a sensor reading the control cannot judge when the cubes are frozen, and it stops the harvest cycle.
Does 8E on a Samsung with two freezer ice makers mean both are affected?
Samsung's list does not say which unit on a Dual Auto Ice Maker the code refers to. A technician tests each sensor to find the one that is out of range.

Back to your everyday

Still showing 8E?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair