IceMakerRepair.center (844) 773-0701Mon–Sat, 8am–8pm Book a visit
A tall stainless French door appliance with a recessed ice dispenser on its left door stands in a bright US home kitchen, a clear glass under the chute catching falling ice cubes.

Samsung
Ice Maker Repair

Samsung ice maker repair, with the door ice maker, the dispenser and the water line in scope.

(844) 773-0701

Mon–Sat, 8am–8pm

  • 2 ice maker types
  • 7 problems we see
  • 8 error codes

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

Samsung ice makers,
specifically.

Samsung builds ice makers in two places: an in-door unit that feeds the dispenser, and freezer ice makers, including a Dual Auto Ice Maker that makes regular cubes and small Ice Bites side by side. Many Samsung models name an ice problem with a number and a letter, such as 39E or 40C, before the bin runs empty.

The Samsung lineup

Builds2 ice maker types

Door ice maker · Freezer ice maker

Called out forNo Ice Coming From the Ice Maker

and 6 more problems on Samsung

Repairs we do10 repairs, on any make

Diagnostic visit · Ice maker assembly replacement · Ice maker water inlet valve repair · Frozen fill tube repair

Error codes8E · 14E · 33E · 39E · 40E

8 Samsung codes with a page of their own

The Samsung
lineup.

Samsung builds 2 of the 4 ice maker types this site covers. Which one decides how the visit is planned.

All ice maker types
Door

Door ice maker

5 of the problems we see on Samsung come up on it Door ice maker repair Freezer

Freezer ice maker

3 of the problems we see on Samsung come up on it Freezer ice maker repair

What is particular
to Samsung.

Samsung's current lines include 3-Door and 4-Door French door models with in-door ice, Bespoke models with a Dual Auto Ice Maker in the freezer, and top-freezer models with their own reset steps. The model tag tells us which ice maker, fan and heater are fitted before we arrive.

Two ice makers, two test buttons

On the Dual Auto Ice Maker, the cube maker and the Ice Bites maker sit next to each other at the top of the lower left freezer, and each has its own Test button under the vent. One chime after the second tone is a pass; several chimes mean the unit found a problem.

An ice room with its own fan

Samsung's door ice maker lives in a separate ice compartment with a dedicated fan, and a 40E or 40C code points at that fan. When the fan stops, cubes come out slowly and frost builds up around the ice maker.

A heater on the fill tube

Samsung lists 33E as an Ice Pipe Heater problem. That heater keeps the tube that brings water to the ice maker from freezing shut, so a 33E usually arrives together with a bin that has stopped filling.

Scoop holders that hide a sensor

On some 4-Door Flex models, the scoop holders clip onto the front of the ice buckets, and fitted backwards they cover a sensor and stop ice production. The side marked REAR must face the ice maker.

Parts

Ice maker assemblies, ice room fans and water valves for current Samsung models are widely stocked. Control boards and fill-tube heaters for older in-door designs can take longer to source, so we confirm the part number on the first visit.

Repair or replace

A Samsung ice problem is almost always a single-part repair: the ice maker, its fan, the valve or the heater. Replacing the whole unit only makes sense when the sealed cooling system has also failed or the cabinet is badly damaged.

Book your Samsung visit

What we are
called out for.

On Samsung, most often no ice coming from the ice maker.

All problems

Samsung error codes

All Samsung codes
An open bottom freezer drawer in a US home kitchen showing an empty white ice bin and the gray ice maker mold above it with its row of dry cube cups, a dispensing glass sitting unused on the counter.

No Ice Coming From the Ice Maker

7 causes, cheapest first

 The dispenser panel in the stainless door of a French door model in a US home kitchen glowing with a blurred, unreadable code beside a flashing ice symbol, an owner's manual lying open on the counter below with out-of-focus pages.

Ice Maker Error Code

8 causes, cheapest first

 An ice bin lifted out of a freezer drawer and set in a stainless kitchen sink, its cubes fused into one solid frosted block with a thin sheet of ice across the bottom.

Ice Clumped or Frozen in the Bin

5 causes, cheapest first

 The back of a freezer ice maker mold inside an open freezer compartment, the white plastic fill cup choked with a clear plug of ice and short icicles hanging from it over the empty cube cups.

Ice Maker Fill Tube Frozen

5 causes, cheapest first

Not a
Samsung?

Samsung is one of 27 ice maker makes on this site. The other 26 each have a page of their own.

All 27 brands

Samsung ice maker repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions about
Samsung ice makers.

Where are the ice makers on a Samsung model that makes Ice Bites?
On the Dual Auto Ice Maker, both units sit near the top of the lower left freezer compartment: cubes on the left, Ice Bites on the right. Each one has its own Test button under the vent, just above the bucket.
My Samsung ice maker chimes several times after I press Test. What does that mean?
Samsung counts one chime as a pass. Several chimes mean the ice maker found a problem during its self-test, and Samsung's next step is a service visit, so book a visit and tell us which of the two ice makers chimed.
Why does Ice Off blink on my Samsung display?
Samsung uses that blink to say the ice bucket is missing or not seated. Push the bucket fully home; if the light keeps blinking with the bucket in place, the bucket switch or its wiring needs checking.
Can I press the Samsung Test button again and again to get more ice?
No. Samsung warns that pressing Test again once the tray has water or ice in it can overflow the tray or jam the ice, which leads to leaks and clumped cubes.

Back to your everyday

Book your Samsung visit.

Have the ice maker's model number ready — on Samsung it decides which parts come on the first visit.

Schedule a repair Call (844) 773-0701
(844) 773-0701 Schedule a repair