The ice compartment high in a French door model's left door opened with its cover off, a small sensor clipped to the side of the ice maker and its thin wire running to a plug.

U-Line E1 in the error log: thermistor 1 reads open

On U-Line's clear ice and craft ice models, E1 in the service error log means thermistor 1 reads as an open circuit.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Temperature sensors
  • Ice maker control and sensor repair
  • Source: U-Line

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

What E1
actually means.

On U-Line's clear ice and craft ice models, E1 in the service error log means thermistor 1 reads as an open circuit. U-Line's list names the sensor only by number; the manual's thermistor section describes a sensor on the right side wall of the ice bin that controls the ice level.

U-Line ice maker display

What to do when E1 shows on the ice maker

Before you book,
in this order.

Each step comes from U-Line's own guidance for E1 on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Note the code and the model number from the plate inside the unit.

02

Switch the unit off and back on once to see whether ice making resumes normally.

03

Book a visit so the thermistor and its connector can be measured.

Still there?

It usually turns into ice maker control and sensor repair. Book with the code and the model number.

What not to do

E1 is not a water or drain problem. It concerns a temperature sensor circuit, and the owner will not see it on the display unless it is read from the log.

What you may
notice with it.

The ice maker problems E1 tends to arrive with. Answer these at the ice maker before anyone is booked.

All problems

Where E1 usually leads

Ice maker control and sensor repair.

Control board, thermistor or bin sensor · moderate to highest.

In U-Line's own words

E1: Thermistor 1 open.
U-Line User Guide & Service Manual, UHCL115 15-inch clear ice model (u-line.com PDF) U-Line User Guide & Service Manual, UHCL115 15-inch clear ice model (u-line.com PDF) U-Line User Guide & Service Manual, UHCL115 15-inch clear ice model (u-line.com PDF)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. U-Line 15-inch clear ice (HCL, OCL, ACP) and craft ice (RCC) models. U-Line says all errors are logged in memory, but only the door error shows on the display with a tone; the others are read from the error log in service mode.

U-Line E1 ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about E1.

Can I clear E1 myself?
Note the code and the model number from the plate inside the unit. If it comes back, it needs a visit.
How do I see E1 on a U-Line ice maker if the display does not show it?
E1 lives in the error log, which is read in the control's service mode. Most owners only learn about it when a technician pulls the log.
What does an open thermistor do to a U-Line clear ice maker?
The control loses a temperature reading it relies on. If that sensor is the one that judges the ice level, the unit may stop early or keep making ice when the bin is already full.
Can a dirty connector cause E1 on a U-Line?
Yes. U-Line notes that dirty thermistor connections can change the readings, which is why it greases those connectors and suggests replacing the thermistor and harness when a connection is dirty.

Back to your everyday

Still showing E1?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair