The dispenser panel on the freezer door of a stainless French door model, a small lock symbol and an ice-off symbol lit, the ice chute below empty and dry.

JennAir column freezer with Ice Maker Off selected

JennAir column freezers have an Ice Maker Off control on the panel.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: JennAir

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

Before you book,
in this order.

Each step comes from JennAir's own guidance for Ice Maker Off on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Look at the control panel for the Ice Maker Off selection.

02

Touch it again to turn the ice maker back on.

03

Give the ice maker time to refill the bin.

04

If no ice forms after a day with the ice maker on, book a visit.

Cleared?

The ice maker is filling and dropping cubes again and no part was needed. If the same code returns during the next harvest, or water shows up on the floor again, book it as a new problem.

What not to do

Ice Maker Off is a setting, not a failure. The freezer keeps cooling while it is on.

What you may
notice with it.

The ice maker problems Ice Maker Off tends to arrive with. Answer these at the ice maker before anyone is booked.

All problems

No repair indicated

Nothing to repair.

Something the ice maker was switched into, often without anyone noticing, rather than something that broke: ice turned off from the panel or by the wire arm lifted while reaching into the bin, a control lock, a Sabbath setting, a cleaning cycle still running, a reminder that the water filter is due. No part has worn out, and the ice maker's own buttons or arm put it right.

In JennAir's own words

To turn the ice maker off, touch ICE MAKER OFF.
JennAir column owner's manual W11362247C (Wayback copy, Mar 2026) JennAir column owner's manual W11362247C (Wayback copy, Mar 2026)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. JennAir built-in column freezers (owner's manual W11362247C).

JennAir Ice Maker Off ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about Ice Maker Off.

Can I clear Ice Maker Off myself?
Look at the control panel for the Ice Maker Off selection.
Why did my JennAir column freezer stop making ice?
Check Ice Maker Off on the control panel first; it stops ice making without affecting the freezer.
How much ice does a JennAir column freezer make?
JennAir's manual gives up to 4 pounds in 24 hours.
Does Max Ice help after turning the JennAir ice maker back on?
Max Ice raises the freezer's cooling to improve the ice-making rate.

Back to your everyday

Still showing Ice Maker Off?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair