An open bottom freezer drawer in a US home kitchen shows a white ice maker along its back wall above a clear bin heaped with crescent ice cubes.

JennAir
Ice Maker Repair

JennAir ice maker visits, from a quiet dispenser to cubes that come out cloudy.

(844) 773-0701

Mon–Sat, 8am–8pm

  • 2 ice maker types
  • 6 problems we see
  • 6 error codes

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

What is particular
to JennAir.

JennAir ice comes from column freezers, built-in side-by-side and French door models, and the JUIFN15HX and JUIFX15HX panel-ready undercounter units. The undercounter lights follow JennAir's freestanding ice maker help pages.

Columns with a switch for ice

JennAir column freezers have an Ice Maker Off control and a Max Ice setting. A column that has stopped making ice often has the ice maker switched off at the panel.

A filter that nags

When a JennAir column filter is 14 days overdue, the Replace Filter icon blinks seven times with three tones after each dispense. It stays lit until the reset is done.

Flush undercounter doors

The panel-ready undercounter unit uses an articulating hinge to sit flush with the cabinets. Service access means opening the door fully and sometimes easing the unit out.

Pump or gravity drain

JennAir sells the undercounter unit in a drain pump version and a gravity-drain version, and an accessory pump kit lifts water up to 10 feet. Which one is installed decides where a drain problem is found.

Parts

Column and undercounter parts are specific to JennAir's built-in platforms, and panel-ready units may need their panel removed for some repairs. Some parts may need to be ordered after the first visit.

Repair or replace

JennAir columns and panel-ready undercounter units are built into cabinetry, which favors repair for most ice problems. Replacement is worth weighing only when an older unit's sealed system fails.

Book your JennAir visit

Not a
JennAir?

JennAir is one of 27 ice maker makes on this site. The other 26 each have a page of their own.

All 27 brands
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions about
JennAir ice makers.

What daily ice output should I expect from a JennAir column?
JennAir rates its column freezer ice maker at up to 4 pounds in 24 hours.
Why does my JennAir beep three times after I get water?
The filter is two weeks past due. Change it and complete the filter reset.
Does the JennAir undercounter unit need a floor drain?
The gravity-drain version needs a drain below it. The drain pump version, or an added pump kit, can lift water up to 10 feet to reach a drain.

Back to your everyday

Book your JennAir visit.

Have the ice maker's model number ready — on JennAir it decides which parts come on the first visit.

(844) 773-0701 Schedule a repair