The dispenser panel on the freezer door of a stainless French door model, a small lock symbol and an ice-off symbol lit, the ice chute below empty and dry.

Bertazzoni bottom-mount ice maker with the Ice Off icon lit

On the Bertazzoni 31-inch freestanding bottom-mount models, the Ice Off icon lights when the ice maker function is turned off and goes dark when it is on.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Bertazzoni

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

Before you book,
in this order.

Each step comes from Bertazzoni's own guidance for Ice Off icon on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Press the left or right function control until the Ice Control icon blinks.

02

Press the Confirm control to switch ice making back on; the Ice Off icon should go out.

03

Allow several hours for the first ice, and book a visit if the icon is off and still nothing drops after a day.

Cleared?

The ice maker is filling and dropping cubes again and no part was needed. If the same code returns during the next harvest, or water shows up on the floor again, book it as a new problem.

What not to do

The Ice Off icon is not a warning that something failed. It only reports that ice making is switched off, whether on purpose or by a stray press.

What you may
notice with it.

The ice maker problems Ice Off icon tends to arrive with. Answer these at the ice maker before anyone is booked.

All problems

No repair indicated

Nothing to repair.

Something the ice maker was switched into, often without anyone noticing, rather than something that broke: ice turned off from the panel or by the wire arm lifted while reaching into the bin, a control lock, a Sabbath setting, a cleaning cycle still running, a reminder that the water filter is due. No part has worn out, and the ice maker's own buttons or arm put it right.

In Bertazzoni's own words

7) Ice Off Icon (depending on model)
Bertazzoni REF31BMF user and installation manual (us.bertazzoni.com PDF) Bertazzoni REF31BMF user and installation manual (us.bertazzoni.com PDF) Bertazzoni REF31BMF user and installation manual (us.bertazzoni.com PDF)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. REF31BMFIXNV and REF31BMFXNV freestanding bottom-mount models; the icon appears on models with an ice maker.

Bertazzoni Ice Off icon ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about Ice Off icon.

Can I clear Ice Off icon myself?
Press the left or right function control until the Ice Control icon blinks.
Why would the Ice Off icon come on by itself on my Bertazzoni bottom-mount?
It does not switch on without a press. The left and right controls step through several functions, and pressing Confirm while the Ice Control icon is blinking turns ice making off.
Does the Ice Off icon on a Bertazzoni bottom-mount affect cooling?
No. Bertazzoni describes the icon as showing only the condition of the ice maker function, so the fresh food and freezer settings carry on as before.
The Ice Off icon on my Bertazzoni is dark and the bin is still empty. What now?
Then the setting is not the issue. Check that the freezer has reached temperature, the water valve is open and the line is not kinked; if all are fine and there is still no ice after a day, book a visit.

Back to your everyday

Still showing Ice Off icon?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair