

Bertazzoni French door ice maker
showing EO
On the 36-inch Bertazzoni French door models, EO is the display's report that the ice maker itself has a problem.
Mon–Sat, 8am–8pm
- Ice making and harvest
- Ice maker assembly replacement
- Source: Bertazzoni
Book a visit
Three short steps, about a minute.
or call (844) 773-0701
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What EO
actually means.
On the 36-inch Bertazzoni French door models, EO is the display's report that the ice maker itself has a problem. The rest of the unit keeps cooling and freezing, but ice production may stop until the ice maker is checked.
Bertazzoni ice maker display
What to do when EO shows on the ice makerKind of codeIce making and harvest
The ice maker froze a batch and could not release it, or the harvest never started: the ejector arm or the twisting tray stalled, the mold heater did not loosen the cubes, or the arm that senses a full bin reported the wrong thing. Ice jammed against the arm and a bin pushed in crooked are cleared first; a motor module or a whole ice maker assembly comes after.
Usually leads toIce maker assembly replacement
A new ice maker module fitted in the freezer compartment or the door compartment, after the water, the temperature and the bin sensor have been proved good, so the new part is not blamed for an old problem.
Shows up asNo Ice Coming From the Ice Maker
The mold sits empty or holds one frozen batch that never drops, the bin stays bare for days, and the dispenser gives water as usual: an ice maker not making ice while the rest of the appliance carries on normally.
MakeBertazzoni
Bertazzoni ice makers repaired in the home, starting from the model label and the water that feeds the unit.
SourceBertazzoni RFD36FZNX / RFD36FZNW user and installation manual (us.bertazzoni.com PDF)
Printed in the use manual for the RFD36FZNX and RFD36FZNW French door models. Bertazzoni's columns and bottom-mount units use other displays and do not list EO.
Before you book,
in this order.
Each step comes from Bertazzoni's own guidance for EO on its ice makers. Follow it to the end: the last card says whether this is a visit.
Open the freezer drawer and make sure the ice box is seated and the cubes under the ice maker are not frozen into one lump.
Confirm the ice making icon is lit, the water shutoff behind the unit is open and the supply line has no kinks.
Keep food where it is, since cooling is not affected, and book a visit if EO stays on the display.
Still there?
It usually turns into ice maker assembly replacement. Book with the code and the model number.
What not to do
EO does not say the freezer is warm or that the compressor has stopped. Bertazzoni's table keeps it separate from the temperature sensor and communication codes, and the unit goes on cooling with it showing.
What you may
notice with it.
The ice maker problems EO tends to arrive with. Answer these at the ice maker before anyone is booked.
All problemsWhere EO usually leads
Ice maker assembly replacement.
Bertazzoni
ice makers.
Bertazzoni ice makers repaired in the home, starting from the model label and the water that feeds the unit.
Bertazzoni ice maker repairIn Bertazzoni's own words
EO Ice maker fault
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Printed in the use manual for the RFD36FZNX and RFD36FZNW French door models. Bertazzoni's columns and bottom-mount units use other displays and do not list EO.
Bertazzoni EO ice maker repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about EO.
Can I clear EO myself?
Is it safe to keep using my Bertazzoni French door model while EO is showing?
Can a lump of frozen cubes bring up EO on a Bertazzoni ice maker?
Does EO on a Bertazzoni RFD36 mean the whole ice maker must be replaced?
Back to your everyday
Still showing EO?
Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.