A freezer ice maker seen from below with its bin pulled out, a row of half-released crescent cubes caught on the ejector arm over the gray mold.

Café CI on the dispenser panel

Café refrigerators with electronic dispenser controls use GE Appliances' shared code list, and CI there reads as an instruction to check the ice maker for proper operation.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Ice making and harvest
  • Ice maker assembly replacement
  • Source: Café

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

What CI
actually means.

Café refrigerators with electronic dispenser controls use GE Appliances' shared code list, and CI there reads as an instruction to check the ice maker for proper operation. On Café models with the ice box in the left door, that is the unit behind the small inner door.

Café ice maker display

What to do when CI shows on the ice maker

Before you book,
in this order.

Each step comes from Café's own guidance for CI on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Open the ice box door on the inside of the left door and look at the bucket and the ice maker above it.

02

Clear any clumped ice from the bucket and confirm the ice maker switch is on.

03

Unplug the refrigerator for a minute or two to reset the panel, then check for fresh cubes the next day.

04

Book a visit if CI returns.

Still there?

It usually turns into ice maker assembly replacement. Book with the code and the model number.

What not to do

CI is not a door alarm or a cooling alert. It concerns only the ice maker, and it does not identify whether the fill or the harvest has stopped.

What you may
notice with it.

The ice maker problems CI tends to arrive with. Answer these at the ice maker before anyone is booked.

All problems

Where CI usually leads

Ice maker assembly replacement.

Ice maker module, mold or twisting tray · moderate.

In Café's own words

CI Check the icemaker for proper operation.
GE Appliances support: refrigerator error and function code list (contentId 16912) GE Appliances support: refrigerator error and function code list (contentId 16912)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Café models with electronic dispenser controls.

Café CI ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about CI.

Can I clear CI myself?
Open the ice box door on the inside of the left door and look at the bucket and the ice maker above it. If it comes back, it needs a visit.
Where is the ice maker on a Café that shows CI?
On Café models with in-door ice it sits in a compartment on the inside of the left door, behind a small door of its own. Some models also have one in the freezer.
Does CI on a Café clear by itself?
A short power reset sometimes clears it. If it comes back, the ice maker has a real problem to find.
Can clumped ice in the bucket lead to CI on a Café?
Clumps can jam the bucket and stop dispensing, and a jammed ejector stops production. Emptying and breaking up the ice is a sensible first step before a visit.

Back to your everyday

Still showing CI?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair