GE Profile CI prompt on the control panel
GE Profile models with electronic dispenser controls share GE Appliances' code list, where CI asks you to check the ice maker for proper operation.
Mon–Sat, 8am–8pm
- Ice making and harvest
- Ice maker assembly replacement
- Source: GE Profile
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Three short steps, about a minute.
or call (844) 773-0701
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What CI
actually means.
GE Profile models with electronic dispenser controls share GE Appliances' code list, where CI asks you to check the ice maker for proper operation. It points at the ice maker, which on Profile French door models may sit in the door and in the freezer.
GE Profile ice maker display
What to do when CI shows on the ice makerKind of codeIce making and harvest
The ice maker froze a batch and could not release it, or the harvest never started: the ejector arm or the twisting tray stalled, the mold heater did not loosen the cubes, or the arm that senses a full bin reported the wrong thing. Ice jammed against the arm and a bin pushed in crooked are cleared first; a motor module or a whole ice maker assembly comes after.
Usually leads toIce maker assembly replacement
A new ice maker module fitted in the freezer compartment or the door compartment, after the water, the temperature and the bin sensor have been proved good, so the new part is not blamed for an old problem.
Shows up asNo Ice Coming From the Ice Maker
The mold sits empty or holds one frozen batch that never drops, the bin stays bare for days, and the dispenser gives water as usual: an ice maker not making ice while the rest of the appliance carries on normally.
MakeGE Profile
GE Profile ice maker repair, including the countertop nugget ice makers that run from a reservoir instead of a water line.
SourceGE Appliances support: refrigerator error and function code list (contentId 16912)
GE Profile models with electronic dispenser controls; GE's code page covers its brands with this style of display.
Before you book,
in this order.
Each step comes from GE Profile's own guidance for CI on its ice makers. Follow it to the end: the last card says whether this is a visit.
Check each ice maker the model has: the door unit behind the dispenser and, on some models, the one in the freezer.
Press the Ice Maker button on the top panel to confirm ice making is switched on.
Unplug the unit for a minute or two to reset the control, then watch for new cubes over the next day.
If CI returns or the bin stays empty, book a visit.
Still there?
It usually turns into ice maker assembly replacement. Book with the code and the model number.
What not to do
CI is not a temperature alarm or a power note; FF and PF cover those. It also does not tell you which of two ice makers is the problem on a dual-ice model, so both are checked.
What you may
notice with it.
The ice maker problems CI tends to arrive with. Answer these at the ice maker before anyone is booked.
All problems
Where CI usually leads
Ice maker assembly replacement.
GE Profile
ice makers.
GE Profile ice maker repair, including the countertop nugget ice makers that run from a reservoir instead of a water line.
GE Profile ice maker repairMore GE Profile codes
Ice making and harvest on other makes
All 20 codes of this kind
Door ice maker
The ice maker that feeds the dispenser on the outside of a door: tucked into an insulated box in the left door of a French door model, or at the top of the freezer side of a side-by-side, with a chute and an auger carrying cubes to your glass.
Freezer ice maker
The ice maker that sits inside the freezer compartment itself, a tray that twists or a mold with a heater and an ejector, dropping cubes into a bin or drawer you open by hand, with no dispenser on the door.
Undercounter ice maker
A built-in residential ice maker that lives under a kitchen, bar or basement counter, making clear cubes or chewable nugget ice on its own cooling system, with a water line in and a gravity drain or a small drain pump out.
In GE Profile's own words
CI Check the icemaker for proper operation.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. GE Profile models with electronic dispenser controls; GE's code page covers its brands with this style of display.
GE Profile CI ice maker repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about CI.
Can I clear CI myself?
Could CI show on a GE Profile just because the ice maker was switched off?
My GE Profile has two ice makers; which one does CI mean?
Will a GE Profile keep cooling while CI is showing?
Back to your everyday
Still showing CI?
Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.