A freezer ice maker seen from below with its bin pulled out, a row of half-released crescent cubes caught on the ejector arm over the gray mold.

LG It: a defect in the ice maker itself

LG uses It for a defect in the icemaker itself, rather than its fan or sensor.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Ice making and harvest
  • Ice maker assembly replacement
  • Source: LG

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

Before you book,
in this order.

Each step comes from LG's own guidance for It on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Check the ice maker's on/off setting to rule out a switched-off ice maker.

02

Unplug the unit for a minute and plug it back in to see whether It clears.

03

If It returns, book a visit; the ice maker assembly needs testing.

Still there?

It usually turns into ice maker assembly replacement. Book with the code and the model number.

What not to do

It is not about the ice maker fan (IF) or its sensor (IS). It also does not mean the rest of the cabinet has stopped cooling.

What you may
notice with it.

The ice maker problems It tends to arrive with. Answer these at the ice maker before anyone is booked.

All problems

Where It usually leads

Ice maker assembly replacement.

Ice maker module, mold or twisting tray · moderate.

In LG's own words

An It error code indicates a defect in the icemaker.
LG error code list (Wayback, 17 Jan 2025)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. LG models with a door or freezer ice maker.

LG It ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about It.

Can I clear It myself?
Check the ice maker's on/off setting to rule out a switched-off ice maker. If it comes back, it needs a visit.
What part is usually replaced after an LG It code?
LG describes It as a defect in the icemaker, so the ice maker assembly is the first suspect. A technician tests its motor and wiring before replacing it.
Can a jam of ice cause the It code on my LG?
LG does not name jams as a cause. Clearing any jam is still sensible, but if It returns the ice maker itself needs testing.
On an LG with two ice makers, which one does It refer to?
LG's list does not say. On Craft Ice models the technician checks the door ice maker and the Craft Ice maker separately; LG also has EIU for the freezer compartment ice maker assembly.

Back to your everyday

Still showing It?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair