U-Line
Ice Maker Repair
U-Line undercounter ice maker service, including cleaning, descaling and drain repair.
Mon–Sat, 8am–8pm
- 1 ice maker types
- 7 problems we see
- 11 error codes
Book a visit
Three short steps, about a minute.
or call (844) 773-0701
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U-Line ice makers,
specifically.
U-Line builds only undercounter ice makers for home bars and kitchens, in crescent, clear, craft clear and nugget versions, including outdoor models. Its clear and nugget units need a drain and regular cleaning, and its digital models keep a service error log behind a display that shows only the door alert.
The U-Line lineupBuilds1 ice maker type
Undercounter ice maker
Called out forNo Ice Coming From the Ice Maker
and 6 more problems on U-Line
Repairs we do10 repairs, on any make
Diagnostic visit · Ice maker assembly replacement · Ice maker water inlet valve repair · Frozen fill tube repair
Error codesdr · E1 · E5 · E11 · E12
11 U-Line codes with a page of their own
The U-Line
lineup.
U-Line builds 1 of the 4 ice maker types this site covers. Which one decides how the visit is planned.
All ice maker typesWhat is particular
to U-Line.
We service U-Line's 14- and 15-inch crescent ice makers, 15- and 18-inch clear ice models, the craft clear model and the indoor and outdoor nugget models. Outdoor units have their own winterizing needs and extra codes for water level.
Crescent makers versus ice machines
U-Line's crescent units freeze water in a mold and eject cubes into a bin, while its clear and nugget machines run water over an evaporator and must have a drain. The type decides whether we start with the mold heater and fill tube or with the pump, drain and water distribution.
A hidden error log
On the clear and craft ice models only dr, the door alert, appears on the display; thermistor, water level and pump codes are stored in a log read in service mode. We read that log first, because it often names the part before we take a panel off.
Cleaning alerts built in
U-Line's clear ice models flag when a cleaning cycle is due, and the guide calls for cleaning at least every three months with its own clear ice cleaner. Scale on the evaporator is behind many thin-cube and low-production calls.
Nugget lamps instead of numbers
The 15-inch nugget model shows problems as patterns on its ICE, NO WATER and DRAIN lamps, each tied to an Er number. A single blinking lamp and all three blinking together point to very different parts.
Parts
Drain pumps, water valves, thermistors and evaporators are specific to the ice type and model series. Evaporator and control parts for older clear ice units may take longer to arrive.
Repair or replace
Most U-Line ice calls end with a cleaning, a valve, a pump or a sensor, which is well worth doing on a built-in unit. When an older clear ice model needs both an evaporator and sealed-system work, replacing it can make more sense.
Book your U-Line visitWhat we are
called out for.
On U-Line, most often no ice coming from the ice maker.
All problems
Not a
U-Line?
U-Line is one of 27 ice maker makes on this site. The other 26 each have a page of their own.
All 27 brandsU-Line ice maker repair,
where we come out.
9 metros, each with its own page.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions about
U-Line ice makers.
Why does my U-Line clear ice maker show dr?
How often should a U-Line clear ice maker be cleaned?
My U-Line crescent ice maker stopped filling. What could it be?
Does every U-Line ice maker need a floor drain?
Back to your everyday
Book your U-Line visit.
Have the ice maker's model number ready — on U-Line it decides which parts come on the first visit.