An undercounter ice maker in a home bar with its lower front panel off, a small drain pump and a clear drain hose in view and a folded towel on the floor in front of it.

U-Line P1: drain pump circuit open

On U-Line clear ice and craft ice models fitted with a drain pump, P1 in the error log means the pump circuit is open.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Drain and pump
  • Drain pump and drain line repair
  • Source: U-Line

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

What P1
actually means.

On U-Line clear ice and craft ice models fitted with a drain pump, P1 in the error log means the pump circuit is open. A pump that is out of circuit cannot move melt water and rinse water out, so water can build up in the bin.

U-Line ice maker display

What to do when P1 shows on the ice maker

Before you book,
in this order.

Each step comes from U-Line's own guidance for P1 on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Look for standing water in the bin; if it is rising, turn the unit off and close the water shutoff.

02

Check that the pump's power cord and drain hose are connected and the hose has no kinks.

03

Book a visit so the pump and its wiring can be tested.

Still there?

It usually turns into drain pump and drain line repair. Book with the code and the model number.

What not to do

P1 is not a clog in the drain line. A blocked hose leaves the pump running, while P1 means the pump circuit itself is open.

What you may
notice with it.

The ice maker problems P1 tends to arrive with. Answer these at the ice maker before anyone is booked.

All problems

Where P1 usually leads

Drain pump and drain line repair.

Drain pump, check valve or drain hose · low to moderate.

In U-Line's own words

P1: Pump Circuit open (Only if unit has drain pump.)
U-Line User Guide & Service Manual, UHCL115 15-inch clear ice model (u-line.com PDF) U-Line User Guide & Service Manual, UHCL115 15-inch clear ice model (u-line.com PDF)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. U-Line clear ice (HCL, OCL, ACP) and craft ice (RCC) models with a drain pump. U-Line says all errors are logged in memory, but only the door error shows on the display with a tone; the others are read from the error log in service mode.

U-Line P1 ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about P1.

Can I clear P1 myself?
Look for standing water in the bin; if it is rising, turn the unit off and close the water shutoff. If it comes back, it needs a visit.
My U-Line has standing water in the bin. Could that be P1?
Yes, if your unit has a drain pump. With the pump circuit open, water from melting ice and the cleaning cycle has no way out.
Does P1 apply to a U-Line with a gravity drain?
No. U-Line lists P1 only for units with a drain pump; gravity-drain installations have no pump circuit to report.
Can I keep using my U-Line with P1 in the log?
Only if the bin is not filling with water. If water is rising, switch the unit off and close its water supply until the pump is repaired.

Back to your everyday

Still showing P1?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair