The back of a French door model pulled out from the kitchen wall, a thin water line running to the water inlet valve at the bottom and a quarter-turn shutoff on the wall behind it.

U-Line E11 (shown as 11): water level too high

On U-Line's outdoor clear ice model, E11 (displayed as 11) means the water level in the tray or reservoir is high.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Water supply and fill
  • Ice maker water inlet valve repair
  • Source: U-Line

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

What E11
actually means.

On U-Line's outdoor clear ice model, E11 (displayed as 11) means the water level in the tray or reservoir is high. Water that does not drain or stop filling can overflow into the bin or out of the unit.

U-Line ice maker display · also shown as 11

What to do when E11 shows on the ice maker

Before you book,
in this order.

Each step comes from U-Line's own guidance for E11 on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Check the bin and the floor in front of the unit for standing water.

02

If water is escaping, close the water shutoff valve to the unit.

03

Check that the drain hose runs as straight as possible without kinks, then book a visit if 11 returns.

Still there?

It usually turns into ice maker water inlet valve repair. Book with the code and the model number.

What not to do

E11 is not a sign that the ice maker is short of water. It is the opposite: too much water is sitting in the tray or reservoir.

Where E11 usually leads

Ice maker water inlet valve repair.

Water inlet valve and its fittings · low to moderate.

In U-Line's own words

E11: (displayed as 11): Water level (tray or reservoir) high.
U-Line User Guide & Service Manual, UOCL115 outdoor 15-inch clear ice model (u-line.com PDF) U-Line User Guide & Service Manual, UOCL115 outdoor 15-inch clear ice model (u-line.com PDF)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. U-Line UOCL115 outdoor 15-inch clear ice model. U-Line says all errors are logged in memory, but only the door error shows on the display with a tone; the others are read from the error log in service mode.

U-Line E11 ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about E11.

Can I clear E11 myself?
Check the bin and the floor in front of the unit for standing water. If it comes back, it needs a visit.
Why does my outdoor U-Line ice maker show 11?
The control saw the water in the tray or reservoir rise too high. A slow drain or a fill valve that does not close fully are the usual suspects.
Should I shut off the water when a U-Line shows 11?
If you see water in the bin or on the floor, yes. That stops the overfill while the drain and valve are checked.
Can a kinked drain hose cause 11 on a U-Line?
Yes. U-Line's own troubleshooting points to restricted drain hoses and debris at the bin drain when water stands where it should not.

Back to your everyday

Still showing E11?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair