A freezer ice maker seen from below with its bin pulled out, a row of half-released crescent cubes caught on the ejector arm over the gray mold.

U-Line nugget model all lamps lit steady (Er25): evaporator too cold

On U-Line's 15-inch nugget model, ICE, NO WATER and DRAIN all lit steady is Er25, evaporator freezing: the evaporator outlet dropped below -7.6°F during ice making.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Ice making and harvest
  • Ice maker assembly replacement
  • Source: U-Line

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

Before you book,
in this order.

Each step comes from U-Line's own guidance for Er25 on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Check the temperature where the unit is installed; it needs to be above 50°F.

02

If the room was cold, warm it up and power the unit off and back on.

03

Book a visit if Er25 shows in a warm room.

Still there?

It usually turns into ice maker assembly replacement. Book with the code and the model number.

What not to do

Er25 is not the same as Er01. With Er01 the three lamps blink and the evaporator is too warm; with Er25 they stay lit and it is too cold.

What you may
notice with it.

The ice maker problems Er25 tends to arrive with. Answer these at the ice maker before anyone is booked.

All problems

Where Er25 usually leads

Ice maker assembly replacement.

Ice maker module, mold or twisting tray · moderate.

In U-Line's own words

maker is running (Er25)
U-Line User Guide & Service Manual, URNP115 nugget ice model (u-line.com PDF) U-Line User Guide & Service Manual, URNP115 nugget ice model (u-line.com PDF)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. U-Line URNP115 15-inch nugget ice model.

U-Line Er25 ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about Er25.

Can I clear Er25 myself?
Check the temperature where the unit is installed; it needs to be above 50°F. If it comes back, it needs a visit.
Why are all three lamps lit steady on my U-Line nugget ice maker?
That pattern is Er25: the evaporator got colder than -7.6°F. It usually happens when the unit sits in a cold room, garage or basement.
What room temperature does a U-Line nugget ice maker need?
The troubleshooting table says to run it when the ambient temperature is over 50°F.
Can Er25 on a U-Line damage the ice maker?
Running an evaporator that cold can freeze water where it should flow. Let the room warm up before restarting, and book a visit if the code repeats in normal conditions.

Back to your everyday

Still showing Er25?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair