The back of a French door model pulled out from the kitchen wall, a thin water line running to the water inlet valve at the bottom and a quarter-turn shutoff on the wall behind it.

GE Profile filter display
showing Err

Err on the top display of a GE Profile bottom-freezer model means no filter is present or the wrong filter is installed.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Water supply and fill
  • Ice maker water inlet valve repair
  • Source: GE Profile

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

What Err
actually means.

Err on the top display of a GE Profile bottom-freezer model means no filter is present or the wrong filter is installed. The control reads the XWFE cartridge, so a missing or unrecognized one leaves the water side without a valid filter.

GE Profile ice maker display

What to do when Err shows on the ice maker

Before you book,
in this order.

Each step comes from GE Profile's own guidance for Err on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Open the filter compartment and confirm a filter is installed and turned fully into place.

02

Check the part number is XWFE; replace any other cartridge with the correct one.

03

If no filter is available, fit the bypass plug in its place.

04

If Err stays with the correct filter installed, book a visit.

Still there?

It usually turns into ice maker water inlet valve repair. Book with the code and the model number.

What not to do

Err here does not mean an electronic board has failed; it is about the filter slot. It is also separate from Replace Filter, which appears when about 10 percent of filter life remains.

What you may
notice with it.

The ice maker problems Err tends to arrive with. Answer these at the ice maker before anyone is booked.

All problems

Where Err usually leads

Ice maker water inlet valve repair.

Water inlet valve and its fittings · low to moderate.

In GE Profile's own words

Err when no filter is present or the wrong filter is installed
GE Profile bottom-freezer owner's manual 49-1000713 GE Profile bottom-freezer owner's manual 49-1000713

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. GE Profile bottom-freezer models with the XWFE filter (owner's manual 49-1000713).

GE Profile Err ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about Err.

Can I clear Err myself?
Open the filter compartment and confirm a filter is installed and turned fully into place. If it comes back, it needs a visit.
Why does my GE Profile say Err after I changed the filter?
The control either cannot see the new cartridge or does not accept it. Check it is an XWFE and fully turned into the locked position.
Can I run my GE Profile without a filter to get rid of Err?
Only with the bypass plug installed in the filter's place. With neither in the slot the control keeps showing Err.
Is Err on a GE Profile the same as a board problem?
Not on this display. The manual ties Err to a missing or wrong filter, so the filter slot is checked before any electronics.

Back to your everyday

Still showing Err?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair