The back of a French door model pulled out from the kitchen wall, a thin water line running to the water inlet valve at the bottom and a quarter-turn shutoff on the wall behind it.

True clear ice maker
showing LnG FiL

On True's 15-inch clear ice models, LnG alternating with FiL is the long fill code: the unit could not fill its reservoir within the allotted time.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Water supply and fill
  • Ice maker water inlet valve repair
  • Source: True Residential

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

What LnG FiL
actually means.

On True's 15-inch clear ice models, LnG alternating with FiL is the long fill code: the unit could not fill its reservoir within the allotted time. True's first checks are that the water filter is installed and the water supply is turned on.

True Residential ice maker display · also shown as LnG, FiL

What to do when LnG FiL shows on the ice maker

Before you book,
in this order.

Each step comes from True Residential's own guidance for LnG FiL on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Check that the water filter is installed correctly; the unit needs it in place to pass water.

02

Make sure the supply valve is fully open and the line is not kinked.

03

If LnG FiL returns with water flowing, book a visit to test the inlet valve.

Still there?

It usually turns into ice maker water inlet valve repair. Book with the code and the model number.

What not to do

LnG FiL is not a drain alarm. It says water came in too slowly or not at all.

What you may
notice with it.

The ice maker problems LnG FiL tends to arrive with. Answer these at the ice maker before anyone is booked.

All problems

Where LnG FiL usually leads

Ice maker water inlet valve repair.

Water inlet valve and its fittings · low to moderate.

In True Residential's own words

Long fill: Appliance unable to fill reservoir
True TUI-15-D Quick Reference Sheet, technical service bulletin (true-caliber.com PDF) True TUI-15-D Quick Reference Sheet, technical service bulletin (true-caliber.com PDF) True 15-inch TRUE ICE (TUI-15-D) install guide, Electronic Display Codes (true-caliber.com PDF)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. True Residential 15-inch clear ice models (TUI-15-D, and the ADA-height TUIADA-15-D). The letters are read from the display images in True's guide and quick reference sheet; the display alternates the two words.

True Residential LnG FiL ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about LnG FiL.

Can I clear LnG FiL myself?
Check that the water filter is installed correctly; the unit needs it in place to pass water. If it comes back, it needs a visit.
Why does my True ice maker show LnG and FiL?
The reservoir took too long to fill. Start with the filter and the water supply valve, as True's quick reference sheet suggests.
Can a new filter cause LnG FiL on a True clear ice maker?
A filter that is not fully seated or is clogged can slow the fill. Reseat it and check that water is reaching the unit.
Is LnG FiL on a True the same as LnG ICE?
No. LnG FiL is about filling the reservoir; LnG ICE means a freeze cycle ran too long.

Back to your everyday

Still showing LnG FiL?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair