A freezer ice maker seen from below with its bin pulled out, a row of half-released crescent cubes caught on the ejector arm over the gray mold.

True clear ice maker
showing Lo t1

On True's 15-inch clear ice models, Lo alternating with t1 means the evaporator thermistor fell below 14°F (-10°C) within the first 5 minutes of the freeze.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Ice making and harvest
  • Ice maker assembly replacement
  • Source: True Residential

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

What Lo t1
actually means.

On True's 15-inch clear ice models, Lo alternating with t1 means the evaporator thermistor fell below 14°F (-10°C) within the first 5 minutes of the freeze. True links it to the water pump sprays or spray nozzles, since without water flowing over the molds the evaporator chills too quickly.

True Residential ice maker display · also shown as Lo, t1

What to do when Lo t1 shows on the ice maker

Before you book,
in this order.

Each step comes from True Residential's own guidance for Lo t1 on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Turn the unit off and check that the spray nozzles are not clogged with scale.

02

Run the automatic clean cycle if scale is visible or the cleaning reminder is on.

03

If Lo t1 returns with clean nozzles and the pump spraying, book a visit.

Still there?

It usually turns into ice maker assembly replacement. Book with the code and the model number.

What not to do

Lo t1 is not a sign that the room is too cold. That is Lo t2, which reads the ambient temperature.

What you may
notice with it.

The ice maker problems Lo t1 tends to arrive with. Answer these at the ice maker before anyone is booked.

All problems

Where Lo t1 usually leads

Ice maker assembly replacement.

Ice maker module, mold or twisting tray · moderate.

In True Residential's own words

Evaporator thermistor fell below 14° F
True 15-inch TRUE ICE (TUI-15-D) install guide, Electronic Display Codes (true-caliber.com PDF) True TUI-15-D Quick Reference Sheet, technical service bulletin (true-caliber.com PDF)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. True Residential 15-inch clear ice models (TUI-15-D, and the ADA-height TUIADA-15-D). The letters are read from the display images in True's guide and quick reference sheet; the display alternates the two words.

True Residential Lo t1 ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about Lo t1.

Can I clear Lo t1 myself?
Turn the unit off and check that the spray nozzles are not clogged with scale. If it comes back, it needs a visit.
Why does my True ice maker show Lo and t1?
The evaporator got very cold very early in the freeze, which usually means water is not spraying over the molds properly. Clogged nozzles are the first suspect.
Can scale cause Lo t1 on a True clear ice maker?
Yes. Scale that blocks the nozzles cuts the spray. True's water quality setting and regular descaling help prevent it.
What is the difference between Lo t1 and Lo t2 on a True?
Lo t1 concerns the evaporator and the water spray. Lo t2 means the room around the unit is too cold.

Back to your everyday

Still showing Lo t1?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair