

True clear ice maker
showing Lo t1
On True's 15-inch clear ice models, Lo alternating with t1 means the evaporator thermistor fell below 14°F (-10°C) within the first 5 minutes of the freeze.
Mon–Sat, 8am–8pm
- Ice making and harvest
- Ice maker assembly replacement
- Source: True Residential
Book a visit
Three short steps, about a minute.
or call (844) 773-0701
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What Lo t1
actually means.
On True's 15-inch clear ice models, Lo alternating with t1 means the evaporator thermistor fell below 14°F (-10°C) within the first 5 minutes of the freeze. True links it to the water pump sprays or spray nozzles, since without water flowing over the molds the evaporator chills too quickly.
True Residential ice maker display · also shown as Lo, t1
What to do when Lo t1 shows on the ice makerKind of codeIce making and harvest
The ice maker froze a batch and could not release it, or the harvest never started: the ejector arm or the twisting tray stalled, the mold heater did not loosen the cubes, or the arm that senses a full bin reported the wrong thing. Ice jammed against the arm and a bin pushed in crooked are cleared first; a motor module or a whole ice maker assembly comes after.
Usually leads toIce maker assembly replacement
A new ice maker module fitted in the freezer compartment or the door compartment, after the water, the temperature and the bin sensor have been proved good, so the new part is not blamed for an old problem.
Shows up asIce Maker Making Small or Hollow Cubes
The ice maker making small cubes, thin crescents, hollow shells with water inside or fragments that break apart in the bin tells you the mold is not getting a full fill.
MakeTrue Residential
True Residential undercounter ice maker repair, from a slow harvest to water that will not drain.
SourceTrue 15-inch TRUE ICE (TUI-15-D) install guide, Electronic Display Codes (true-caliber.com PDF)
True Residential 15-inch clear ice models (TUI-15-D, and the ADA-height TUIADA-15-D). The letters are read from the display images in True's guide and quick reference sheet; the display alternates the two words.
Before you book,
in this order.
Each step comes from True Residential's own guidance for Lo t1 on its ice makers. Follow it to the end: the last card says whether this is a visit.
Turn the unit off and check that the spray nozzles are not clogged with scale.
Run the automatic clean cycle if scale is visible or the cleaning reminder is on.
If Lo t1 returns with clean nozzles and the pump spraying, book a visit.
Still there?
It usually turns into ice maker assembly replacement. Book with the code and the model number.
What not to do
Lo t1 is not a sign that the room is too cold. That is Lo t2, which reads the ambient temperature.
What you may
notice with it.
The ice maker problems Lo t1 tends to arrive with. Answer these at the ice maker before anyone is booked.
All problemsWhere Lo t1 usually leads
Ice maker assembly replacement.
True Residential
ice makers.
True Residential undercounter ice maker repair, from a slow harvest to water that will not drain.
True Residential ice maker repair
Freezer ice maker
The ice maker that sits inside the freezer compartment itself, a tray that twists or a mold with a heater and an ejector, dropping cubes into a bin or drawer you open by hand, with no dispenser on the door.
Undercounter ice maker
A built-in residential ice maker that lives under a kitchen, bar or basement counter, making clear cubes or chewable nugget ice on its own cooling system, with a water line in and a gravity drain or a small drain pump out.
In True Residential's own words
Evaporator thermistor fell below 14° F
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. True Residential 15-inch clear ice models (TUI-15-D, and the ADA-height TUIADA-15-D). The letters are read from the display images in True's guide and quick reference sheet; the display alternates the two words.
True Residential Lo t1 ice maker repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about Lo t1.
Can I clear Lo t1 myself?
Why does my True ice maker show Lo and t1?
Can scale cause Lo t1 on a True clear ice maker?
What is the difference between Lo t1 and Lo t2 on a True?
Back to your everyday
Still showing Lo t1?
Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.