The dispenser panel on the freezer door of a stainless French door model, a small lock symbol and an ice-off symbol lit, the ice chute below empty and dry.

True clear ice maker
showing Lo t2

On True's 15-inch clear ice models, Lo alternating with t2 means the ambient temperature is too cold.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: True Residential

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

What Lo t2
actually means.

On True's 15-inch clear ice models, Lo alternating with t2 means the ambient temperature is too cold. True says to wait for the temperature to rise and to winterize the appliance to prevent damage; an outdoor unit left running near freezing can split lines or parts.

True Residential ice maker display · also shown as Lo, t2

What to do when Lo t2 shows on the ice maker

Before you book,
in this order.

Each step comes from True Residential's own guidance for Lo t2 on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Let the space warm up before restarting the unit.

02

For an outdoor unit in cold months, follow True's winterizing steps to drain the water.

03

If Lo t2 shows in a warm room, book a visit.

Cleared?

The ice maker is filling and dropping cubes again and no part was needed. If the same code returns during the next harvest, or water shows up on the floor again, book it as a new problem.

What not to do

Lo t2 is not a failure of the ice maker. It reports cold conditions around it.

What you may
notice with it.

The ice maker problems Lo t2 tends to arrive with. Answer these at the ice maker before anyone is booked.

All problems

No repair indicated

Nothing to repair.

Something the ice maker was switched into, often without anyone noticing, rather than something that broke: ice turned off from the panel or by the wire arm lifted while reaching into the bin, a control lock, a Sabbath setting, a cleaning cycle still running, a reminder that the water filter is due. No part has worn out, and the ice maker's own buttons or arm put it right.

In True Residential's own words

Ambient temperature too cold
True TUI-15-D Quick Reference Sheet, technical service bulletin (true-caliber.com PDF) True 15-inch TRUE ICE (TUI-15-D) install guide, Electronic Display Codes (true-caliber.com PDF)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. True Residential 15-inch clear ice models (TUI-15-D, and the ADA-height TUIADA-15-D). The letters are read from the display images in True's guide and quick reference sheet; the display alternates the two words.

True Residential Lo t2 ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about Lo t2.

Can I clear Lo t2 myself?
Let the space warm up before restarting the unit.
Why does my outdoor True ice maker show Lo t2 in winter?
The air around it is too cold to run. True asks owners to winterize the unit rather than keep it going in freezing weather.
Can Lo t2 damage my True ice maker?
The code itself protects it, but water left in the unit can freeze. Winterizing drains the water so nothing splits.
What should I do if Lo t2 shows indoors on a True?
Check the room temperature first. If the room is warm, the reading is wrong and the unit needs service.

Back to your everyday

Still showing Lo t2?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair