True clear ice maker
showing hot GAS
On True's 15-inch clear ice models, hot alternating with GAS means hot gas valve failure.
Mon–Sat, 8am–8pm
- Ice making and harvest
- Ice maker assembly replacement
- Source: True Residential
Book a visit
Three short steps, about a minute.
or call (844) 773-0701
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What hot GAS
actually means.
On True's 15-inch clear ice models, hot alternating with GAS means hot gas valve failure. That valve sends warm refrigerant through the evaporator at harvest so the cubes let go; without it, ice stays stuck and production stops.
True Residential ice maker display · also shown as hot, GAS
What to do when hot GAS shows on the ice makerKind of codeIce making and harvest
The ice maker froze a batch and could not release it, or the harvest never started: the ejector arm or the twisting tray stalled, the mold heater did not loosen the cubes, or the arm that senses a full bin reported the wrong thing. Ice jammed against the arm and a bin pushed in crooked are cleared first; a motor module or a whole ice maker assembly comes after.
Usually leads toIce maker assembly replacement
A new ice maker module fitted in the freezer compartment or the door compartment, after the water, the temperature and the bin sensor have been proved good, so the new part is not blamed for an old problem.
Shows up asNo Ice Coming From the Ice Maker
The mold sits empty or holds one frozen batch that never drops, the bin stays bare for days, and the dispenser gives water as usual: an ice maker not making ice while the rest of the appliance carries on normally.
MakeTrue Residential
True Residential undercounter ice maker repair, from a slow harvest to water that will not drain.
SourceTrue 15-inch TRUE ICE (TUI-15-D) install guide, Electronic Display Codes (true-caliber.com PDF)
True Residential 15-inch clear ice models (TUI-15-D, and the ADA-height TUIADA-15-D). The letters are read from the display images in True's guide and quick reference sheet; the display alternates the two words.
Before you book,
in this order.
Each step comes from True Residential's own guidance for hot GAS on its ice makers. Follow it to the end: the last card says whether this is a visit.
Turn the unit off with the power button.
Leave any ice that is stuck on the evaporator alone; do not pry it off.
Book a visit, as True directs for this code.
Still there?
It usually turns into ice maker assembly replacement. Book with the code and the model number.
What not to do
hot GAS is not a gas supply or fuel problem; the unit has no gas line. The name refers to the hot refrigerant gas used during harvest.
What you may
notice with it.
The ice maker problems hot GAS tends to arrive with. Answer these at the ice maker before anyone is booked.
All problems
Where hot GAS usually leads
Ice maker assembly replacement.
True Residential
ice makers.
True Residential undercounter ice maker repair, from a slow harvest to water that will not drain.
True Residential ice maker repair
Freezer ice maker
The ice maker that sits inside the freezer compartment itself, a tray that twists or a mold with a heater and an ejector, dropping cubes into a bin or drawer you open by hand, with no dispenser on the door.
Undercounter ice maker
A built-in residential ice maker that lives under a kitchen, bar or basement counter, making clear cubes or chewable nugget ice on its own cooling system, with a water line in and a gravity drain or a small drain pump out.
In True Residential's own words
Hot gas valve failure
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. True Residential 15-inch clear ice models (TUI-15-D, and the ADA-height TUIADA-15-D). The letters are read from the display images in True's guide and quick reference sheet; the display alternates the two words.
True Residential hot GAS ice maker repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about hot GAS.
Can I clear hot GAS myself?
Does hot GAS on my True mean there is a gas leak?
What happens to ice when the True hot gas valve fails?
Can I restart my True after hot GAS appears?
Back to your everyday
Still showing hot GAS?
Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.