The ice bin lifted out of a door ice maker and set in a kitchen sink, a solid lump of fused cubes wrapped around the spiral auger at its base.

Sub-Zero 30 9 10: the dispenser auger circuit is open

On Classic (BI) built-in models with a dispenser, 30 9 10 means the control found the dispenser auger circuit open.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Dispenser and auger
  • Ice dispenser and auger repair
  • Source: Sub-Zero

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

Before you book,
in this order.

Each step comes from Sub-Zero's own guidance for 30 9 10 on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Take the ice bin out and break up any cubes frozen together around the auger, then reseat the bin.

02

Switch the unit's home breaker off for 30 seconds and back on.

03

Book a visit if the code returns or the dispenser still gives no ice.

Still there?

It usually turns into ice dispenser and auger repair. Book with the code and the model number.

What not to do

30 9 10 leaves ice production alone. The cubes may be in the bin; they just are not being delivered.

What you may
notice with it.

The ice maker problems 30 9 10 tends to arrive with. Answer these at the ice maker before anyone is booked.

All problems

Where 30 9 10 usually leads

Ice dispenser and auger repair.

Auger, auger motor, crusher or chute flap · low to moderate.

In Sub-Zero's own words

Dispenser auger open
Sub-Zero answer: Classic built-in error code 30 9 10 Sub-Zero answer: Classic built-in error code 30 9 10

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Sub-Zero Classic (BI) built-in models with an external ice dispenser.

Sub-Zero 30 9 10 ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about 30 9 10.

Can I clear 30 9 10 myself?
Take the ice bin out and break up any cubes frozen together around the auger, then reseat the bin. If it comes back, it needs a visit.
My Sub-Zero bin is full but shows 30 9 10. What is wrong?
The ice maker is doing its job; the auger motor circuit that carries ice to the chute is open. A technician checks the auger motor, its connector and the control output.
Can clumped ice cause 30 9 10 on a Sub-Zero?
Clumped ice can stall an auger, so clearing the bin is a sensible first step. An open circuit reading, though, usually means a failed motor or a broken connection rather than a jam alone.
Can I still use the ice from the bin with 30 9 10 showing?
Yes. Open the freezer and scoop ice from the bin by hand until the auger is repaired.

Back to your everyday

Still showing 30 9 10?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair