

Sub-Zero 30 9 10: the dispenser auger circuit is open
On Classic (BI) built-in models with a dispenser, 30 9 10 means the control found the dispenser auger circuit open.
Mon–Sat, 8am–8pm
- Dispenser and auger
- Ice dispenser and auger repair
- Source: Sub-Zero
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What 30 9 10
actually means.
On Classic (BI) built-in models with a dispenser, 30 9 10 means the control found the dispenser auger circuit open. With the auger motor out of the circuit, ice stays in the bin and nothing comes down the chute.
Sub-Zero ice maker display · also shown as 30-9-10, 30910
What to do when 30 9 10 shows on the ice makerKind of codeDispenser and auger
The dispenser was asked for ice and could not deliver it: the auger motor stalled against a frozen block, the flap at the bottom of the chute stayed shut, or the paddle switch never told the control it was pressed. Emptying the bin and thawing the chute come before the auger motor, the door flap solenoid or the switch is replaced.
Usually leads toIce dispenser and auger repair
The auger, its motor, the crusher, the chute flap and the paddle switch that move ice from the bin to your glass, or push soft nugget ice up and out, checked and repaired when the ice stops coming.
Shows up asIce Dispenser Not Working
The ice dispenser not working means you press the paddle and nothing comes, or the motor hums without ice, or only a few chips fall while the bin behind the door is full.
MakeSub-Zero
Sub-Zero ice maker service, for ice makers in built-in units and those under the counter.
SourceSub-Zero answer: Classic built-in error code 30 9 10
Sub-Zero Classic (BI) built-in models with an external ice dispenser.
Before you book,
in this order.
Each step comes from Sub-Zero's own guidance for 30 9 10 on its ice makers. Follow it to the end: the last card says whether this is a visit.
Take the ice bin out and break up any cubes frozen together around the auger, then reseat the bin.
Switch the unit's home breaker off for 30 seconds and back on.
Book a visit if the code returns or the dispenser still gives no ice.
Still there?
It usually turns into ice dispenser and auger repair. Book with the code and the model number.
What not to do
30 9 10 leaves ice production alone. The cubes may be in the bin; they just are not being delivered.
What you may
notice with it.
The ice maker problems 30 9 10 tends to arrive with. Answer these at the ice maker before anyone is booked.
All problemsWhere 30 9 10 usually leads
Ice dispenser and auger repair.
Sub-Zero
ice makers.
Sub-Zero ice maker service, for ice makers in built-in units and those under the counter.
Sub-Zero ice maker repair
Door ice maker
The ice maker that feeds the dispenser on the outside of a door: tucked into an insulated box in the left door of a French door model, or at the top of the freezer side of a side-by-side, with a chute and an auger carrying cubes to your glass.
Freezer ice maker
The ice maker that sits inside the freezer compartment itself, a tray that twists or a mold with a heater and an ejector, dropping cubes into a bin or drawer you open by hand, with no dispenser on the door.
Undercounter ice maker
A built-in residential ice maker that lives under a kitchen, bar or basement counter, making clear cubes or chewable nugget ice on its own cooling system, with a water line in and a gravity drain or a small drain pump out.
In Sub-Zero's own words
Dispenser auger open
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Sub-Zero Classic (BI) built-in models with an external ice dispenser.
Sub-Zero 30 9 10 ice maker repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about 30 9 10.
Can I clear 30 9 10 myself?
My Sub-Zero bin is full but shows 30 9 10. What is wrong?
Can clumped ice cause 30 9 10 on a Sub-Zero?
Can I still use the ice from the bin with 30 9 10 showing?
Back to your everyday
Still showing 30 9 10?
Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.