The back of a French door model pulled out from the kitchen wall, a thin water line running to the water inlet valve at the bottom and a quarter-turn shutoff on the wall behind it.

Sub-Zero 50 U 87: no water flow detected

On Classic (BI) built-in models, 50 U 87 means the water flow meter did not detect any flow.

(844) 773-0701

Mon–Sat, 8am–8pm

  • Water supply and fill
  • Ice maker water inlet valve repair
  • Source: Sub-Zero

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

Before you book,
in this order.

Each step comes from Sub-Zero's own guidance for 50 U 87 on its ice makers. Follow it to the end: the last card says whether this is a visit.

01

Confirm water pressure in the house is normal and that the shutoff valve to the unit is open.

02

Switch the unit's home breaker off for 30 seconds and back on.

03

Book a visit if 50 U 87 returns with water pressure confirmed.

Still there?

It usually turns into ice maker water inlet valve repair. Book with the code and the model number.

What not to do

50 U 87 does not by itself mean the ice maker is broken. It says water never arrived, so the supply comes first.

What you may
notice with it.

The ice maker problems 50 U 87 tends to arrive with. Answer these at the ice maker before anyone is booked.

All problems

Where 50 U 87 usually leads

Ice maker water inlet valve repair.

Water inlet valve and its fittings · low to moderate.

In Sub-Zero's own words

Water flow meter did not detect flow
Sub-Zero answer: Classic built-in error code 50 U 87 Sub-Zero answer: Classic built-in error code 50 U 87

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Sub-Zero Classic (BI) built-in models with a water flow meter.

Sub-Zero 50 U 87 ice maker repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions
about 50 U 87.

Can I clear 50 U 87 myself?
Confirm water pressure in the house is normal and that the shutoff valve to the unit is open. If it comes back, it needs a visit.
Can plumbing work in the house trigger 50 U 87 on a Sub-Zero?
Yes. If the water was shut off or pressure dropped during other work, the meter may have seen no flow. Sub-Zero names recent pressure drops as a cause.
How do I check water pressure for my Sub-Zero?
Run the dispenser or a nearby faucet and see whether the flow is strong and steady. Sub-Zero publishes a separate guide for confirming pressure; a weak or absent flow points at the supply.
If water pressure is fine, what does 50 U 87 on a Sub-Zero point to?
Then the valve, the filter head, a frozen line or the flow meter itself need testing, which is a job for a technician.

Back to your everyday

Still showing 50 U 87?

Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.

(844) 773-0701 Schedule a repair