Sub-Zero 40 9 40: the dispenser ran past its time limit
On Classic (BI and CL) and Designer models with a dispenser, 40 9 40 means the dispenser was active for its maximum run time.
Mon–Sat, 8am–8pm
- Dispenser and auger
- Ice dispenser and auger repair
- Source: Sub-Zero
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What 40 9 40
actually means.
On Classic (BI and CL) and Designer models with a dispenser, 40 9 40 means the dispenser was active for its maximum run time. A held paddle, a stuck switch or a dispense that never ends can bring it on.
Sub-Zero ice maker display · also shown as 40-9-40, 40940
What to do when 40 9 40 shows on the ice makerKind of codeDispenser and auger
The dispenser was asked for ice and could not deliver it: the auger motor stalled against a frozen block, the flap at the bottom of the chute stayed shut, or the paddle switch never told the control it was pressed. Emptying the bin and thawing the chute come before the auger motor, the door flap solenoid or the switch is replaced.
Usually leads toIce dispenser and auger repair
The auger, its motor, the crusher, the chute flap and the paddle switch that move ice from the bin to your glass, or push soft nugget ice up and out, checked and repaired when the ice stops coming.
Shows up asIce Dispenser Not Working
The ice dispenser not working means you press the paddle and nothing comes, or the motor hums without ice, or only a few chips fall while the bin behind the door is full.
MakeSub-Zero
Sub-Zero ice maker service, for ice makers in built-in units and those under the counter.
SourceSub-Zero answer: Classic built-in error code 40 9 40
Sub-Zero Classic (BI), Classic Series (CL) and Designer models with an ice and water dispenser.
Before you book,
in this order.
Each step comes from Sub-Zero's own guidance for 40 9 40 on its ice makers. Follow it to the end: the last card says whether this is a visit.
Make sure nothing is pressing the dispenser paddle or pad.
Switch the unit's home breaker off for 30 seconds and back on.
If 40 9 40 comes back, avoid using the dispenser and book a visit.
Still there?
It usually turns into ice dispenser and auger repair. Book with the code and the model number.
What not to do
40 9 40 is not an ice making problem. Cubes can go on collecting in the bin while a technician checks the dispenser side.
What you may
notice with it.
The ice maker problems 40 9 40 tends to arrive with. Answer these at the ice maker before anyone is booked.
All problems
Ice Dispenser Not Working
6 causes, cheapest first
Where 40 9 40 usually leads
Ice dispenser and auger repair.
Sub-Zero
ice makers.
Sub-Zero ice maker service, for ice makers in built-in units and those under the counter.
Sub-Zero ice maker repair
Door ice maker
The ice maker that feeds the dispenser on the outside of a door: tucked into an insulated box in the left door of a French door model, or at the top of the freezer side of a side-by-side, with a chute and an auger carrying cubes to your glass.
Freezer ice maker
The ice maker that sits inside the freezer compartment itself, a tray that twists or a mold with a heater and an ejector, dropping cubes into a bin or drawer you open by hand, with no dispenser on the door.
Undercounter ice maker
A built-in residential ice maker that lives under a kitchen, bar or basement counter, making clear cubes or chewable nugget ice on its own cooling system, with a water line in and a gravity drain or a small drain pump out.
In Sub-Zero's own words
Dispenser active for maximum fill time
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Sub-Zero Classic (BI), Classic Series (CL) and Designer models with an ice and water dispenser.
Sub-Zero 40 9 40 ice maker repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about 40 9 40.
Can I clear 40 9 40 myself?
Can filling a large pitcher trigger 40 9 40 on a Sub-Zero?
What if 40 9 40 shows when nobody used the dispenser?
Does 40 9 40 mean the same thing on a Sub-Zero CL and a Designer?
Back to your everyday
Still showing 40 9 40?
Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.