Viking nugget model: all three lamps lit steady (Er25)
On Viking's FNIU515D, ICE, NO WATER and DRAIN lit steady together is Er25, evaporator freezing: the evaporator outlet temperature fell below the set point for 2 minutes during ice making.
Mon–Sat, 8am–8pm
- Ice making and harvest
- Ice maker assembly replacement
- Source: Viking
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Three short steps, about a minute.
or call (844) 773-0701
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What Er25
actually means.
On Viking's FNIU515D, ICE, NO WATER and DRAIN lit steady together is Er25, evaporator freezing: the evaporator outlet temperature fell below the set point for 2 minutes during ice making. Viking ties it to low ambient temperature and says to run the unit when the room is over 50°F.
Viking ice maker display · also shown as ICE, NO WATER and DRAIN lamps lit
What to do when Er25 shows on the ice makerKind of codeIce making and harvest
The ice maker froze a batch and could not release it, or the harvest never started: the ejector arm or the twisting tray stalled, the mold heater did not loosen the cubes, or the arm that senses a full bin reported the wrong thing. Ice jammed against the arm and a bin pushed in crooked are cleared first; a motor module or a whole ice maker assembly comes after.
Usually leads toIce maker assembly replacement
A new ice maker module fitted in the freezer compartment or the door compartment, after the water, the temperature and the bin sensor have been proved good, so the new part is not blamed for an old problem.
Shows up asNugget Ice Maker Not Making Nugget Ice
A nugget ice maker not making ice runs and hums but drops nothing, makes wet slush instead of crisp pellets, or stops after a few batches with a light on.
MakeViking
Viking ice maker repair, whether it sits under the counter or inside a built-in unit.
SourceViking FNIU515D 15-inch panel-ready nugget ice model owner's guide (Viking's Middleby CDN PDF)
Viking FNIU515D panel-ready nugget model with drain pump; the three lamps are ICE, NO WATER and DRAIN on the display panel.
Before you book,
in this order.
Each step comes from Viking's own guidance for Er25 on its ice makers. Follow it to the end: the last card says whether this is a visit.
Check where the unit is installed; an unheated garage, basement or porch can be too cold.
Warm the space above 50°F, then switch the unit off and back on.
If Er25 returns in a warm room, book a visit.
Still there?
It usually turns into ice maker assembly replacement. Book with the code and the model number.
What not to do
Er25 is not the three-lamp blink of Er01. Steady lamps mean too cold; blinking lamps mean too warm.
What you may
notice with it.
The ice maker problems Er25 tends to arrive with. Answer these at the ice maker before anyone is booked.
All problems
Where Er25 usually leads
Ice maker assembly replacement.
Viking
ice makers.
Viking ice maker repair, whether it sits under the counter or inside a built-in unit.
Viking ice maker repairMore Viking codes
Ice making and harvest on other makes
All 19 codes of this kind
Freezer ice maker
The ice maker that sits inside the freezer compartment itself, a tray that twists or a mold with a heater and an ejector, dropping cubes into a bin or drawer you open by hand, with no dispenser on the door.
Undercounter ice maker
A built-in residential ice maker that lives under a kitchen, bar or basement counter, making clear cubes or chewable nugget ice on its own cooling system, with a water line in and a gravity drain or a small drain pump out.
In Viking's own words
maker is running (Er25)
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Viking FNIU515D panel-ready nugget model with drain pump; the three lamps are ICE, NO WATER and DRAIN on the display panel.
Viking Er25 ice maker repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about Er25.
Can I clear Er25 myself?
Why are all the lamps on steady on my Viking nugget ice maker?
What is the lowest room temperature for a Viking nugget ice maker?
Can Er25 happen in a heated kitchen on a Viking?
Back to your everyday
Still showing Er25?
Book with the code or the blink pattern written exactly as the ice maker shows it, the full model number, and whether there is any water on the floor — when there is a code, that is where the diagnosis starts.