IceMakerRepair.center (844) 773-0701Mon–Sat, 8am–8pm Book a visit
An open bottom freezer drawer in a US home kitchen shows a white ice maker along its back wall above a clear bin heaped with crescent ice cubes.

Viking
Ice Maker Repair

Viking ice maker repair, whether it sits under the counter or inside a built-in unit.

(844) 773-0701

Mon–Sat, 8am–8pm

  • 2 ice maker types
  • 6 problems we see
  • 11 error codes

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

Viking ice makers,
specifically.

Viking sells 15-inch undercounter ice makers in clear, craft and nugget versions, most with a drain pump, and puts an automatic ice maker in the freezer of its refrigerators. Different generations signal trouble in different ways, from a blue Check Water light to lamp patterns tied to Er codes.

The Viking lineup

Builds2 ice maker types

Freezer ice maker · Undercounter ice maker

Called out forNugget Ice Maker Not Making Nugget Ice

and 5 more problems on Viking

Repairs we do10 repairs, on any make

Diagnostic visit · Ice maker assembly replacement · Ice maker water inlet valve repair · Frozen fill tube repair

Error codesEr15 · Er16 · Er01 · Er03 · Er25

11 Viking codes with a page of their own

The Viking
lineup.

Viking builds 2 of the 4 ice maker types this site covers. Which one decides how the visit is planned.

All ice maker types
Freezer

Freezer ice maker

1 of the problems we see on Viking come up on it Freezer ice maker repair Undercounter

Undercounter ice maker

4 of the problems we see on Viking come up on it Undercounter ice maker repair

What is particular
to Viking.

We see Viking's panel-ready clear, craft and nugget ice models, earlier FGIM, FPIM and FGNI units, and the freezer ice makers in Viking refrigerators. The model number tells us whether the unit reports through lamps, a Check Water light or none at all.

Lamp patterns on the nugget model

The panel-ready nugget model uses ICE, NO WATER and DRAIN lamps, and which ones blink or stay lit together identifies the problem. Three blinking lamps mean a warm evaporator, three steady lamps a cold room.

A drain pump that pauses the unit

Viking's clear ice model with drain pump shuts the unit off for a while when a lot of water creates a high-limit condition. Standing water in the bin with a quiet unit often traces to the pump's vent or drain line.

Room temperature matters

Viking lists a minimum room temperature of 55°F for its clear ice model, because the bin thermistor can read a cold room and stop early. Garage and basement installations are where we see this most.

A tube that doubles as a sensor

On the older 15-inch clear and nugget models, a loop of tubing inside the bin is also the ice level sensor. A scoop or bag resting against it can stop production with a half-empty bin.

Parts

Drain pumps, water level sensors and control boards differ between the current and older Viking ice models. Parts for discontinued models may take longer to source.

Repair or replace

A Viking undercounter unit with a failed pump, sensor or valve is usually worth repairing. If an older discontinued model needs a sealed-system repair, a newer unit can be the better value.

Book your Viking visit

What we are
called out for.

On Viking, most often nugget ice maker not making nugget ice.

All problems

Viking error codes

All Viking codes
A stainless countertop nugget ice maker on a quartz kitchen counter in a US home, its front bin door open to show a nearly empty bin with a few wet, slushy pellets, the clear side water tank low.

Nugget Ice Maker Not Making Nugget Ice

6 causes, cheapest first

 The control strip on the front of a stainless undercounter ice maker in a US home kitchen, one small amber indicator light glowing among dark ones, the symbols beside them blurred and unreadable.

Ice Maker Light Flashing

6 causes, cheapest first

 A stainless undercounter ice maker in a US home kitchen bar with its door open, a layer of standing water pooled in the bottom of the bin around half-melted cubes, the drain opening covered.

Undercounter Ice Maker Not Draining

5 causes, cheapest first

 An open bottom freezer drawer in a US home kitchen showing an empty white ice bin and the gray ice maker mold above it with its row of dry cube cups, a dispensing glass sitting unused on the counter.

No Ice Coming From the Ice Maker

7 causes, cheapest first

Not a
Viking?

Viking is one of 27 ice maker makes on this site. The other 26 each have a page of their own.

All 27 brands

Viking ice maker repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions about
Viking ice makers.

What do the blinking lamps on my Viking nugget ice maker mean?
Each pattern is a code. NO WATER alone is the water supply, DRAIN alone the drain, and all three blinking together a warm evaporator; the pattern tells us where to start.
Why is the Check Water light flashing blue on my Viking?
Water is not reaching the ice maker. The control looks for water every 20 minutes and resumes ice making by itself when the supply comes back.
Why does my Viking clear ice maker stop in the garage?
Viking lists a minimum room temperature of 55°F. Below that the bin thermistor can read the room as a full bin and shut the unit off.
How often should a Viking ice maker be cleaned?
The older models turn on a Time to Clean light after six months, and the nugget model flickers its lamps after six months of ice making. Use Viking's own ice machine cleaner.

Back to your everyday

Book your Viking visit.

Have the ice maker's model number ready — on Viking it decides which parts come on the first visit.

Schedule a repair Call (844) 773-0701
(844) 773-0701 Schedule a repair