IceMakerRepair.center (844) 773-0701Mon–Sat, 8am–8pm Book a visit
An open bottom freezer drawer in a US home kitchen shows a white ice maker along its back wall above a clear bin heaped with crescent ice cubes.

Thermador
Ice Maker Repair

Thermador ice maker repair, planned around a built-in installation and its hidden water line.

(844) 773-0701

Mon–Sat, 8am–8pm

  • 1 ice maker types
  • 5 problems we see
  • 1 error codes

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

Thermador ice makers,
specifically.

Every Thermador ice maker sold in the US today makes ice inside a freezer: in freezer columns, in the freezer drawers of French door models and in the freezer drawer of its under-counter combo unit. Many make Thermador's Diamond Ice, and the newest built-in French door models add a second shape.

The Thermador lineup

Builds1 ice maker type

Freezer ice maker

Called out forNo Ice Coming From the Ice Maker

and 4 more problems on Thermador

Repairs we do10 repairs, on any make

Diagnostic visit · Ice maker assembly replacement · Ice maker water inlet valve repair · Frozen fill tube repair

Error codesWater Filter Symbol flashing

1 Thermador code with a page of their own

The Thermador
lineup.

Thermador builds 1 of the 4 ice maker types this site covers. Which one decides how the visit is planned.

All ice maker types
Freezer

Freezer ice maker

2 of the problems we see on Thermador come up on it Freezer ice maker repair

What is particular
to Thermador.

Thermador's Freedom columns, built-in and freestanding French door models and the 24-inch under-counter combo drawer all make ice in a freezer section. The model number tells us which ice maker, filter and bin switch the unit uses.

Diamond Ice and a second shape

Thermador's built-in French door models pair Diamond Ice with a newer Entertaining Ice in a drawer given over to ice. Two ice makers in one drawer means we test each before replacing either.

A bin switch on the back wall

On built-in Thermador units, the ice bin must be pushed fully in to press a detection switch on the back wall. A bin that sits a little forward stops production even though everything else works.

The ice scoop can stop production

Thermador warns that a scoop left in the ice container hides the true fill level from the sensor, and the ice maker stops. It is the first thing we check when a bin is only half full.

Ice in an under-counter drawer

The 24-inch under-counter combo unit has a filtered automatic ice maker in its freezer drawer, rated at about 5.2 pounds a day. It is still a freezer ice maker, with the same water line and filter checks.

Parts

Ice maker assemblies and filters for current Thermador columns and French door models are generally available. Parts for the Diamond Ice and dual ice drawers are model-specific and may need to be ordered after the first visit.

Repair or replace

A built-in Thermador is almost always worth repairing when the ice maker fails. The cabinet, panels and cooling system far outlast a single ice maker or valve.

Book your Thermador visit

What we are
called out for.

On Thermador, most often no ice coming from the ice maker.

All problems

Thermador error codes

Water Filter Symbol flashingMode, not a failure All Thermador codes
An open bottom freezer drawer in a US home kitchen showing an empty white ice bin and the gray ice maker mold above it with its row of dry cube cups, a dispensing glass sitting unused on the counter.

No Ice Coming From the Ice Maker

7 causes, cheapest first

 The dispenser panel in the stainless door of a French door model in a US home kitchen glowing with a blurred, unreadable code beside a flashing ice symbol, an owner's manual lying open on the counter below with out-of-focus pages.

Ice Maker Error Code

8 causes, cheapest first

 A handful of small, thin crescent ice cubes and a few broken hollow shells lying in a white ice bin pulled from a freezer drawer, one cube cracked open to show its wet center.

Ice Maker Making Small or Hollow Cubes

6 causes, cheapest first

 A glass of ice cubes and a glass of plain water standing side by side on a light kitchen counter in front of an open freezer drawer with its ice bin, a replacement water filter cartridge lying next to them.

Ice Tastes or Smells Bad

5 causes, cheapest first

 An ice bin lifted out of a freezer drawer and set in a stainless kitchen sink, its cubes fused into one solid frosted block with a thin sheet of ice across the bottom.

Ice Clumped or Frozen in the Bin

5 causes, cheapest first

Not a
Thermador?

Thermador is one of 27 ice maker makes on this site. The other 26 each have a page of their own.

All 27 brands

Thermador ice maker repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions about
Thermador ice makers.

How long does a new Thermador take to start making ice?
Thermador says about 24 hours from switching on to the first ice, and about 72 hours to full production. Once cold, the ice maker should make roughly 70 to 120 cubes a day.
Why did my Thermador ice maker stop with the bin only half full?
Thermador names a scoop left in the container as a common cause, because it blocks the level sensor. On built-in units, also push the bin all the way back so it presses the detection switch.
Why does my Thermador ice taste stale after a filter change?
Thermador's column manual says to throw away the ice made in the first 24 hours after a new filter or bypass cartridge goes in. If the taste stays after that, the filter or the bin needs attention.

Back to your everyday

Book your Thermador visit.

Have the ice maker's model number ready — on Thermador it decides which parts come on the first visit.

Schedule a repair Call (844) 773-0701
(844) 773-0701 Schedule a repair