A tall stainless French door appliance with a recessed ice dispenser on its left door stands in a bright US home kitchen, a clear glass under the chute catching falling ice cubes.

SKS
Ice Maker Repair

SKS ice maker repair, working from the rating plate and the water supply of a built-in installation.

(844) 773-0701

Mon–Sat, 8am–8pm

  • 2 ice maker types
  • 6 problems we see
  • 4 error codes

Book a visit

Three short steps, about a minute.

or call (844) 773-0701

SKS ice makers,
specifically.

Signature Kitchen Suite builds ice makers into its 48-inch French door units (Craft Ice spheres and Frustum ice), its 36-inch French door models, its 42-inch side-by-side and its freezer columns. The side-by-side and the 36-inch counter-depth model hand out ice through the door; the rest keep it inside.

The SKS lineup

What is particular
to SKS.

Ice makers appear in the 48-inch built-in French door units, the 36-inch built-in and counter-depth French door models, the 42-inch side-by-side and the 18- to 36-inch freezer columns. Door-dispenser models and interior-ice models use different ice makers, bins and controls.

Two ice makers in one unit

The 36-inch counter-depth model has an in-door ice maker behind the dispenser and a Craft Ice maker in the freezer, each with its own on and off button. One can be off while the other runs, so we ask which ice has stopped before anything else.

Craft Ice arrives slowly

The Craft Ice maker makes three spheres per batch: about one batch a day in 3 Ice mode and two in 6 Ice mode. A thin supply of spheres is normal for that design, not a sign of a failing part.

A buzz before the water is connected

SKS warns that leaving the ice maker on before the water line is hooked up can damage it, and the fill valve buzzes while it tries. On a new installation we check this setting first.

An uneven bin stops production

Ice that piles up on one side of the bin can fool the full-bin sensing and halt the ice maker with the bin half empty. Shaking the bin level is the owner's first move, and it clears many no-ice calls.

Parts

Each SKS owner's manual names its replacement filter cartridge, and ice maker and valve parts follow the model number. Parts not in stock locally may be ordered after the first visit.

Repair or replace

Most SKS ice problems end in a setting, a filter, the fill valve or the ice maker assembly, all replaceable in a built-in unit. Replacement is a real question only when the sealed system is failing as well.

Book your SKS visit

Not a
SKS?

SKS is one of 27 ice maker makes on this site. The other 26 each have a page of their own.

All 27 brands
A parent and a child filling two glasses with ice from the door dispenser in a bright family kitchen
For the heart of your home.

Questions about
SKS ice makers.

Why does my SKS Craft Ice maker make so few spheres?
That is how it is built: each batch is three spheres, about one batch a day in 3 Ice mode and two in 6 Ice mode. Pick 6 Ice for more spheres or 3 Ice for clearer ones.
Why is the ice maker on my new SKS buzzing?
The fill valve buzzes when the ice maker is switched on but no water line is connected yet. Turn the ice maker off until the line is in, because SKS warns that running it dry can damage it.
Why did my SKS side-by-side stop giving crushed ice?
SKS notes that the ice passage can frost over when only crushed ice is used. Take the bin out, clear the passage with a rubber spatula, and mix in cubed ice to keep it from building up again.
The SKS ice bin is half full and nothing new is dropping. What should I do?
Shake the bin so the ice sits level; cubes stacked on one side can make the ice maker think the bin is full. If ice still does not come within a day, book a visit.

Back to your everyday

Book your SKS visit.

Have the ice maker's model number ready — on SKS it decides which parts come on the first visit.

(844) 773-0701 Schedule a repair